Principal Delivery - Revenue Management And Offer Optimization

Sabre Revenue Management and Offer Optimization Delivery Engineers are members of a techno-functional team specialized in implementing and delivering Revenue Optimization and Dynamic Pricing solutions for various airlines. Delivery member is acknowledged as a Subject Matter Expert (SME) on these solutions and also an expert in the business practices and domain knowledge of Revenue management, Pricing and Offer Optimization

Responsibilities

• Will be involved in end to solution implementation life cycle starting from Project Kick Off, Business Process Assessment (BPA) through transition to customer care.
• Will develop a thorough understanding of the application’s user interface, from both functional and business process standpoint, to train airline analysts and help in solution adoption into customer’s business processes.
• Will attend onsite customer meetings when required and support the project team in understanding customers business processes and requirements.
• Works collaboratively in a team environment with project managers, account managers, implementation and development resources to meet customer expectations regarding solution implementation, issue resolution during solution adoption phase, and resolution of maintenance issues / service requests post cutover.
• Will lead the data gathering process prior to solution implementation phase.
• Will lead data validation checks in the context of Revenue Optimization & Dynamic Pricing solutions at all stages of solution implementation and delivery
• Will identify the best practices adopted by customers during the interactions and communicate the same to Solution Management teams to enhance Revenue Optimization & Dynamic Pricing solutions
• Excellent written and verbal communications skills, to serve as lead conduit between developers, architects, designers and with external and internal customers Will help Customer care team in resolving maintenance SRs
• Demonstrates effective teamwork skills.
• Operates under general direction with minimal oversight
• Ensures that approved methods, processes, and tools are consistently used.
• Shall mentor/train new business analysts on the solution and processes.
• Will work closely with Delivery Leaders to improve project delivery lifecycle. Identifying areas of efficiencies and training needs.
• Will contribute to RFP’s and Sale’s operations in defining Work Orders and relative costs of implementations.
  
  

• Airline Offer Order Ecosystem understanding or relevant similar experience
• Airline Revenue Management, Pricing, Offer Optimization knowledge and experience
• 7+ years’ experience working in Pricing & Revenue Management for an airline using O&D revenue management solutions, or similar experience
• Must have experience with Dynamic Pricing, Competitive Benchmarking, Offer Optimization & Revenue Management applications.
• Experimentation Framework Design & understanding for Dynamic Pricing in airlines or equivalent industry
• Dynamic Pricing Models exposure
• Experience with travel distribution/reservation systems (Sabre, Galileo, Amadeus) & NDC ecosystem is a plus
• Bachelors degree or equivalent technical experience strongly desired.
• Proven Analytical skills.
• Good understanding of database concepts and working knowledge of SQL & NoSQL databases
• Ability to apply modelling and analytical skills to real world problems demonstrated over 5 years of experience.
• Must be organized and be able to multi-task and work in all areas as needed.
• Prior experience/knowledge on Forecasting and Optimization techniques is an advantage.
• Proficient English written and oral communication skills. Command of a second language is an advantage
• Identify problems and be able to determine when appropriate escalation is required
• Must be willing to travel 20-50% of the time
  
  

• DBMS: Oracle, MongoDB
• Operating Systems: UNIX, Windows
• Microsoft Tools: Microsoft Word, Excel Basic and Advanced, PowerPoint
• Tools (desired, not strictly required):SQL Developer, Studio 3T or Equivalent, R, Python, VBA