Portfolio Manager-Business Banking

Job Requirements

Job Requirements

Job Title – Portfolio Manager

Place of work - Mumbai

Business Unit –Retail Banking

Function – Business Banking

Roles & Responsibilities:

• Responsible for WC customer portfolio and its health for Business Banking (MSME) segment of customers
• Responsibility in respect of portfolio will be:
• Optimum utilisation against approved DP by the customer
• Portfolio health in terms of interest servicing, DPD, deferral closures and covenant fulfilment by due date.
• Monitor and maintain optimum churn by the customer in the account
• Working on ‘Early Warning Signal’ triggers, taking necessary action with the customer and responding to internal stake-holders – Product, Portfolio and Risk team
• Timely renewals of Limits, including enhancements, if any.
• Scoping the Portfolio for cross-sell by RMs and improve Portfolio Product Holding by way of deepening and cross-sell
• Migrate customers to use on-line channels such as internet banking, mobile app, door-step banking etc.
• Ensuring adherence to the credit policy, internal policy, RBI guidelines, and other guidelines.
• Regular client visits for the credit monitoring and filing visit reports from time-to-time
• Highlight potential stress cum risk on portfolio to internal stake-holders such as credit, risk and product team
• Suggest policy and process changes to improve customer experience from time to time