The Office Services Manager oversees daily operational functions that support a productive workplace environment, managing mail distribution, supply chain coordination, workspace setup, and facility amenities.
Primary Responsibilities
Mail and Distribution Services
Manage incoming and outgoing mail processing, courier coordination, and parcel tracking
Establish protocols for package receipt, sorting, and delivery to recipients
Coordinate with external courier services and postal providers
Maintain delivery logs and tracking systems
Document Management
Oversee secure document shredding services and compliance with data protection policies
Schedule regular shredding pickups and maintain chain-of-custody documentation
Ensure proper handling of confidential materials
Supply Chain Management
Maintain inventory of office stationery and supplies
Process supply requests and manage ordering systems
Monitor stock levels and establish reorder points
Manage vendor relationships for office supplies
Workspace Setup and Coordination
Coordinate desk setup for new employees and relocations
Arrange additional furniture as needed, including meeting room chairs
Manage office amenity supplies and replenishment schedules
Ensure workspace readiness for employee arrival
Facility Signage
Coordinate office signage installation and updates
Maintain wayfinding systems and directory accuracy
Work with facilities teams on signage standards and compliance
Office Deliveries Policy
Enforce policy that staff personal packages will not be accepted at office locations
Communicate delivery policies clearly to employees
Direct personal delivery inquiries to appropriate alternative solutions
Key Qualifications
Proven experience in office management or facilities coordination
Strong organizational and multitasking abilities
Vendor management experience
Excellent communication skills
Proficiency with inventory management systems
Understanding of workplace safety and compliance requirements
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