To support the delivery of People & Culture operations across the employee lifecycle, providing guidance to employees and managers while ensuring effective HR administration, policy implementation, compliance, reporting, and continuous improvement of people processes. Key Responsibilities
Employee & Manager Advisory: Provide guidance on HR policies, attendance, leave, performance processes, and routine employee matters, escalating complex or sensitive cases where required.
HR Operations & Payroll: Maintain employee records in HR systems, coordinate payroll inputs, manage attendance and roster administration, and ensure timely and accurate HR transactions.
Policies & Compliance: Support the review and implementation of HR policies, employee handbooks, SOPs, and employment documentation in line with company requirements and applicable employment legislation.
Performance & Employee Experience: Coordinate probation and performance management processes and support employee engagement, wellbeing, and internal communication initiatives.
Reporting & Analytics: Prepare and validate workforce reports, headcount data, employee movements, turnover, attendance metrics, and other people-related reporting.
Projects & Process Improvement: Support organisational integration, policy harmonisation, workforce mapping, and process improvements to enhance operational efficiency and consistency.
Stakeholder Collaboration: Work with regional and global P&C teams, Payroll, Finance, IT, Administration, and business managers to deliver effective People & Culture services.
Skills & Experience
Bachelor's degree in Human Resources, Business Administration, or a related field.
Experience in HR operations and employee lifecycle management.
Working knowledge of HR policies, payroll coordination, employee relations, and employment compliance.
Strong communication, organisational, analytical, and stakeholder management skills.
Proficiency in HRIS platforms, spreadsheets, and reporting tools.
Key Success Measures
Timely and accurate delivery of employee lifecycle and HR operations.
Effective support for employees and managers.
Accurate HR records, payroll inputs, and workforce reporting.
Consistent implementation of policies and compliance requirements.
Successful delivery of assigned P&C projects and process improvements.
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