National Manager - Payments - E - Commerce

Location Name: Bengaluru - Residency Road

Job Purpose

“This position is open with Bajaj Finance Ltd.”

Duties And Responsibilities

•  Key Accounts Management
  
  
  

 End to end ownership for business deliverables from partner- Drive sales numbers and increase BFL’s penetration in partner volumes, Monitor the industry landscape to identify opportunities for further business development and growth

 Responsible for end to end funnel Management, Reporting, Retargeting campaigns tracking to drive higher volumes. Also, to find the areas of improvement and execute system enhancements accordingly

 Identify and drive implementation of opportunities for additional business via partner by planning strategic partner driven interventions like creating fest, promotion by partner etc.

 Make visits to the partners and engage with their technology/business teams to understand on ground issues, challenges and opportunities

 Engage with internal and external SPOC for customer dispute management.

•  Project Management
  
  
  

 Product concept closure on wireframe level for customer journey and internal and External API handshakes

 Work with IT to close Product Requirement Documents.

 Responsible for creating, enhancing & updating delivery plans/trackers; tracking timelines, and reporting status & dependencies to all relevant stakeholders for all ongoing capabilities on a continuous basis.

 Work with partners to close commercials and legal contracts.

 Monitor health check for all day to day IT processes & capabilities developed or to be developed for project, and its related platforms.

 Once the project is live, analyse at the beginning of the month to estimate the monthly target and project month-on-month growth, business volume, value of transaction etc. from the key account

Required Qualifications And Experience

•  Qualifications
  
  
  

 Minimum Qualification: Post-graduate, MBA

 Work Experience

 Minimum 7 Years Of Experience

 Exposure to multiple aspects of project management, with significant exposure to product development (Fintech Experience is preferred).

 Strong Project / program management with hands-on experience in delivering customer facing apps and website integrations

 Previous experience in online website & API technologies

 Excellent spoken and written communication skills and ability to quickly grasp concepts and drive with agility as independent designer. Self-start for initiatives is key.

 Proficient in MS Excel & Power point.

 Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution

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