Description
The Regulatory Intelligence Safety and Compliance (RISC) team is on a mission to protect customers from unsafe or non-compliant products while enabling trustworthy shopping experiences at Amazon. We are seeking an experienced Manager, Technical Program Management to lead our inventory management initiatives that ensure unsafe and non-compliant products are swiftly removed from Amazons global fulfillment network. In this role, you will manage a team of Technical Program Managers and Risk Managers who drive critical programs to reduce stranded inventory, optimize removal processes, and empower Selling Partners to maintain compliant selection at scale.
You will own the execution of high-impact inventory management programs including automated inventory suppression and removal order systems and multi-grain inventory tracking capabilities. Your team will partner closely with fulfillment operations, technology teams, and compliance organizations to build scalable solutions that minimize business disruption while maintaining the highest safety and compliance standards. You will drive measurable improvements in key metrics related to suppression of recalled products, stranded inventory reduction, selection reinstatement timelines, and removal order effectiveness.
This is an opportunity to make a direct impact on customer safety and seller experience while building innovative inventory management solutions at Amazon scale. If you are passionate about operational excellence, thrive in building high-performing teams, and want to lead programs that balance customer safety with business opportunity, we want to hear from you.
Key job responsibilities
Program Leadership & Execution
- Lead and develop a team of 5-8 Technical Program Managers and Risk Managers supporting inventory management initiatives globally
- Own end-to-end delivery of critical inventory programs including automated removal order systems and stranded inventory reduction
- Establish and optimize mechanisms for managing complex inventory workflows spanning fulfillment operations, technology teams, seller support, and compliance organizations
- Partner with fulfillment operations to implement automated inventory removal capabilities across all regions
Stakeholder Management & Cross-Functional Collaboration
- Partner with engineering, product, operations, and compliance teams to define program strategies that balance customer safety, seller experience, and operational efficiency, working across teams such as Amazon Fulfillment Technology (AFT), Fulfillment by Amazon (FBA), Supply Chain Optimization Technologies (SCOT), and Classification & Policy Platform (CPP).
- Serve as primary point of contact for inventory-related communications with leadership, including deep dives and operational reviews
- Collaborate with recalls execution teams to ensure seamless coordination between ASIN suppression and inventory removal actions
- Build strong relationships with fulfillment operations teams to drive adoption of new inventory management processes and tools
Operational Excellence & Process Improvement
- Drive initiatives to reduce seller reinstatement timelines through removal order optimization and automated detection systems
- Identify and eliminate root causes of removal order failures through systematic analysis and process improvements
- Create scalable mechanisms that reduce operational bottlenecks in inventory removal, binding periods, and reinstatement workflows
- Implement data-driven approaches to monitor inventory health metrics and proactively address emerging issues
- Lead initiatives to expand automated removal capabilities to new geographies and building types
Team Development & Talent Management
- Hire, mentor, and develop a high-performing team of Technical Program Managers and Risk Managers
- Set clear goals and performance expectations aligned with organizational objectives
- Foster a culture of customer obsession, operational excellence, and continuous improvement
- Provide coaching and career development opportunities to help team members grow their skills and advance their careers
About The Team
The RISC Inventory Management team operates at the intersection of customer safety, operational efficiency, and seller experience. We ensure that unsafe or non-compliant products are swiftly removed from Amazons fulfillment network while minimizing business disruption for compliant sellers. Our work directly impacts millions of units of inventory and thousands of Selling Partners globally. Were transforming inventory management through automation, data-driven decision making, and innovative solutions that enable more granular control.
Basic Qualifications
- Bachelors degree in Engineering, Computer Science, or a related technical field
- Experience in people management
- Experience in technical program management
- Experience with inventory management, supply chain operations, or fulfillment systems
Preferred Qualifications
- Experience communicating across technical and non-technical audiences, including executive level stakeholders or clients
- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
- Experience with Agile or other program management methodologies
- Experience using data and metrics to drive improvements
- Experience with warehouse management systems, fulfillment operations, or inventory optimization
- Experience working in regulated industries or compliance-focused environments
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Company - ADCI - Karnataka
Job ID: A3175227