Manager - Infra Devops SRE

About JOSYS

Josys, a dynamic B2B SaaS platform startup, has embarked on a mission to revolutionize IT operations globally, following an exceptional launch in Japan and securing $125 million in Series A and B funding. Our platform enables businesses to conquer the complexities of work-from-anywhere setups, rapid digital transformation, and the proliferation of SaaS applications by simplifying, optimizing, and securing their IT operations.

With a presence in 9 countries, including Japan, India, and the USA, our cutting-edge product technology center is located in Bengaluru, India. As we continue our rapid expansion, we aim to double our full-time employee headcount in 2024, enhancing our capacity to innovate and deliver.

Josys was spun off from RAKSUL, a celebrated Japanese unicorn and Forbes Startup of the Year 2018, which is renowned for driving transformation through three pioneering B2B e-commerce platforms.

About The Role

We are seeking a highly motivated and experienced DevOps/Infra Manager to lead our infrastructure, automation, and deployment efforts for our cutting-edge software products. You will be responsible for defining and implementing robust DevOps strategies, optimizing CI/CD pipelines, and ensuring the scalability, reliability, and security of our cloud infrastructure.

As a key leader, you will drive a culture of automation, monitoring, and continuous improvement, collaborating closely with development, security, and operations teams to enhance system performance and developer productivity.

Responsibilities

• Leadership:
• Be part of defining the DevOps strategy that is aligned with the organization’s vision and objectives.
• Develop strategies for enhancing developer productivity & efficiency.
• Lead cloud & infrastructure transformation.
• Champion security & compliance (DevSecOps).
• Drive reliability & observability at Scale.
• Foster a Culture of Continuous Improvement.
• Optimize Costs & Resource Utilization (FinOps).
• Cross-Functional collaboration & stakeholder engagement.
• Team Management:
• Recruit and onboard talented Devops/SRE professionals.
• Build, lead, and mentor a team of Devops/SRE engineers.
• Manage teams for multi-timezone support.
• Foster a collaborative and high-performing team culture.
• Conduct performance reviews and provide professional development opportunities.
  
  

• Cloud Adoption & Architecture:
• Establish AWS as the primary cloud platform, ensuring alignment with business objectives.
• Define a cloud-native architecture approach, leveraging AWS services.
• Promote microservices & containerization to improve scalability and maintainability.
• Define and standardize cloud native container registry.
• Infrastructure as Code (IAC):
• Define the IaC Vision & Roadmap
• Select & Standardize IaC Tools
• Implement Governance & Security in IaC (Policy as Code)
• Drive Automation & Self-Service Infrastructure
• CI/CD:
• Define the CI/CD vision & roadmap
• Standardize CI/CD tooling & architecture
• Automate build & testing processes (Continuous Integration - CI)
• Implement progressive & secure deployment strategies (Continuous Deployment - CD like Blue-Green, Canary)
• Improve observability & incident response.
• Observability:
• Define observability vision & roadmap.
• Implement the three Pillars (Logging, Metrics and Tracing) of observability.
• Enable proactive incident detection & response mechanisms.
• Optimize cost & performance of observability tools.
• Compliance:
• Define compliance goals & frameworks.
• Automate security & compliance Monitoring.
• Data protection & privacy compliance.
• Audit readiness & continuous improvement.
  
  

• Bachelors or Masters degree in Computer Science or a related field.
• Minimum 10+ years of experience in DevOps, SRE or Infrastructure roles, with at least 2+ years in a team management position.
• Strong experience with AWS cloud platform and container orchestration (Kubernetes, EKS).
• Deep understanding of Infrastructure as Code (IaC) and automation tools like Terraform, Ansible, or Chef.
• Expertise in CI/CD tools such as Jenkins, GitHub Actions, GitLab CI, or ArgoCD.
• Strong knowledge of monitoring, logging, and observability frameworks.
• Strong knowledge of ISO and SOC2 compliances.
• Hands-on experience with scripting and automation using Python, Bash, or Go.
• Knowledge of security best practices and DevSecOps principles.
• Experience in Agile methodologies.
• Strong communication and leadership skills to drive cross-functional collaboration.
• Proven experience in building and leading high-performing Devops teams.
  
  

• Experience in a fast-paced, agile development environment.
• Certifications from AWS on DevOps methodology.
• Experience in managing multi-timezone support.
• Experience working in B2B and building products from scratch would be a big plus.
• Familiarity with AI-powered infrastructure tools and conceptswould be a great advantage.