Manager II Vendor Management

About us 

Worley is a global company of energy, chemicals and resources experts headquartered in Australia. We partner with our customers to deliver projects and create value across the life of their assets. We specialize in consulting, engineering, procurement and construction across the project lifecycle, with services extending through to operations and decommissioning. Leveraging extensive experience and AI-enabled delivery, we support customers in navigating complexity as they meet todays needs and transition to more sustainable solutions. 

Key Responsibilities

Strategic Vendor Governance

• Act as the primary relationship owner for strategic suppliers and managed service providers.
• Establish and lead governance frameworks including operational reviews, service reviews, quarterly business reviews (QBRs), and executive governance meetings.
• Develop and maintain strong relationships with supplier leadership teams and key internal stakeholders.
• Drive supplier accountability for delivery of contractual commitments and business outcomes.

Contract Management

• Manage the full post-contract lifecycle of vendor agreements.
• Interpret contractual obligations and ensure compliance with contractual terms and service agreements.
• Lead contract amendments, change orders, renewals, extensions, and renegotiations.
• Identify contractual risks and collaborate with Legal and Procurement teams to develop mitigation strategies.

Performance Management

• Monitor supplier performance against contracted KPIs, SLAs, XLAs, and business outcomes.
• Conduct service performance assessments and trend analysis.
• Drive remediation plans for service gaps and recurring issues.
• Ensure service credits, penalties, and incentives are appropriately managed and enforced.

Commercial & Financial Management

• Oversee financial governance of supplier contracts and spend.
• Review invoices and billing compliance against contractual terms.
• Identify and deliver cost optimization opportunities and productivity commitments.
• Support budgeting, forecasting, benchmarking, and business case development.

Supplier Risk & Compliance Management

• Monitor supplier compliance with contractual, regulatory, security, privacy, and operational requirements.
• Track and manage supplier risks, issues, dependencies, and audit findings.
• Coordinate business continuity, disaster recovery, and risk management activities with suppliers.

Transformation & Continuous Improvement

• Partner with suppliers to identify automation, AI, digitalization, and process improvement opportunities.
• Drive innovation initiatives that improve business outcomes, operational efficiency, and customer experience.
• Lead strategic initiatives related to service transformation, operating model changes, and supplier transitions.

Stakeholder Management

• Build strong partnerships with senior business stakeholders and functional leaders.
• Provide executive-level reporting and insights regarding supplier performance, risks, and commercial outcomes.
• Influence decision-making through data-driven recommendations and governance practices.

Supplier Transition & Change Management

• Support outsourcing transitions, vendor onboarding, offboarding, and transformation programs.
• Ensure seamless service continuity during organizational or contractual changes.
• Manage supplier transition plans, milestones, risks, and stakeholder communications.

Required Qualifications

• Bachelor’s degree in Business, Commerce, Engineering, Finance, Information Technology, or related discipline.
• 10+ years of experience in Vendor Management, Supplier Management, Outsourcing Governance, Procurement, Contract Management, or Managed Services.
• Experience managing large and complex outsourcing relationships valued at multiple millions of dollars annually.
• Strong understanding of commercial contracts, SLAs, KPIs, governance structures, and service management principles.
• Experience in managing IT Services, HR Outsourcing (HRO), Finance & Accounting (F&A), BPO, or Shared Services contracts.
• Demonstrated experience in contract negotiations, renewals, benchmarking, and dispute resolution.
• Strong analytical, financial, and problem-solving capabilities.

• Excellent communication, influencing, and stakeholder management skills.

  Preferred Qualifications

• Experience working in a Global Capability Center (GCC), Shared Services, or multinational environment.
• Knowledge of supplier governance platforms such as GovernX, Sirion, ServiceNow, SAP Ariba, Coupa, or similar tools.
• Experience leveraging AI and automation solutions within vendor management processes.
• Familiarity with outsourcing transitions, transformations, and operating model redesign.
• Professional certifications such as:
  • ITIL
  • PMP
• Certified Commercial Contracts Manager (CCCM)

Moving forward together

We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. Were building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.

And were not just talking about it; were doing it. Were reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in todays low carbon energy infrastructure and technology. Whatever your ambition, theres a path for you here.

And theres no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.