Lead Systems Engineer

Be at the Forefront of the Agentic AI Revolution

At Skan AI, we are pioneering the context engine for human and agentic execution, bringing context from enterprise operators, systems, and processes to power how the worlds largest organizations execute their most complex, mission-critical work.

Why Skan AI

Were in hyper-growth mode at exactly the right moment in history. As enterprises race to adopt agentic AI, were uniquely positioned to deliver the clear signal they desperately need: a platform that trains and grounds AI Agents in trillions of real execution signals, enabling reliable, compliant automation of their most complex processes.

Backed by Dell Technologies Capital and other leading investors, were the only company that can bridge the gap between AIs promise and enterprise reality, making us perfectly positioned to define the agentic era for modern enterprises.

Our diverse, collaborative team of 250+ innovators is solving category-defining challenges at the intersection of AI, process intelligence, and enterprise work. Diverse perspectives fuel breakthrough thinking, cross-functional collaboration is the norm, and our work directly transforms how Fortune 500 companies operate. We are shaping the future of work itself.

We are seeking a senior and highly experienced Lead Systems Engineer to own the technical strategy and execution for new customer deployments and major upgrades. This strategic role is the primary technical authority for validating complex customer environments, architecting seamless connectivity, and ensuring the robust operationalization of all Skan components.

Key Responsibilities

• Deployment Strategy & Ownership

• Own and orchestrate the end-to-end technical execution of new customer Gateway deployments, from strategic planning through to successful completion.
• Serve as the subject matter expert in validating customer infrastructure readiness, ensuring all technical prerequisites like networking, compute, and storage are met.
• Partner with the Deployment department and engineering leadership to define timelines and drive a seamless operationalization process.
• Architect and lead the technical execution for upgrading existing largescale customer environments.

• Technical Architecture & Assurance

• Design and oversee comprehensive end-to-end connectivity testing strategies between the core Skan components (VA, Cloud, and Gateway).
• Establish and enforce best practices for documenting system architecture, configurations, and deployment procedures.
• Ensure all customer environments are fully operational and stable following deployments and upgrades.

Qualifications & Skills

• Experience

• 8-10 years in Systems Engineering, Infrastructure Engineering, or a similar role, with proven experience in a lead or senior capacity focused on complex, large-scale deployments.

• Technical Proficiency

• Expert-level experience architecting and managing solutions on cloud infrastructure platforms (AWS, Azure, or GCP).
• Deep understanding of complex networking protocols, enterprise firewalls, and modern security best practices.
• Advanced proficiency in Linux/Unix system administration.
• Strong, practical knowledge of containerization and orchestration technologies (Docker, Kubernetes).
• Demonstrated skill in scripting and automation to improve deployment efficiency (Python, Bash).
• Extensive experience with enterprise-grade system monitoring and logging tools.

• Core Competencies

• Technical Leadership: Ability to effectively manage multiple complex deployments and upgrades while guiding both internal and external technical teams.
• Architectural Strategy: Deep infrastructure expertise with the ability to design and implement scalable, robust, and secure system architectures.
• Stakeholder Management: Excellent communication skills for acting as a trusted advisor to customers and a key partner to internal teams.
• Proactive Problem-Solving: A proven ability to anticipate, identify, and resolve complex infrastructure and connectivity challenges before they impact project timelines.

Why Join Skan.ai?If you are a senior infrastructure leader with a passion for technical ownership and a track record of ensuring flawless large-scale system operationalization, join our team to drive customer success from the foundation up

Skan AI is an equal opportunity employer committed to building a diverse, inclusive, and respectful workplace around the world. We do not discriminate based on race, color, religion or belief, sex (including pregnancy, sexual orientation, gender identity, or gender expression), national origin, ancestry, age, disability, medical condition, genetic information, marital or family status, military or veteran status, or any other characteristic protected by applicable laws in the locations where we operate.

We welcome people from all backgrounds and provide reasonable accommodations throughout the hiring process.