Lead Analyst - Database MSSQL

Position Description

Company Profile:

Founded in 1976, CGI is among the largest independent IT and business consulting services firms in the world. With 94,000 consultants and professionals across the globe, CGI delivers an end-to-end portfolio of capabilities, from strategic IT and business consulting to systems integration, managed IT and business process services and intellectual property solutions. CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results. CGI Fiscal 2024 reported revenue is CA$14.68 billion and CGI shares are listed on the TSX (GIB.A) and the NYSE (GIB). Learn more at cgi.com.

Job Title: Database MSSQL

Position: Lead Analyst

Experience: 6+ yrs

Category: IT Infrastructure

Main location: Bangalore/Chennai

Position ID: J0426-2076

Employment Type: Full Time

Qualification: Bachelors degree in Computer Science or related field or higher with minimum 3 years of relevant experience.

Job Description:

Providing on-call database support during week-ends & out of business hours.

• Strong knowledge on Production Database Operations & understanding the importance of BAU.
• Good Knowledge on ITIL Framework.
• Effective communication (Written & Verbal).
• Experience on Incident Management and managing crisis calls by engaging with Vendors & Clients.
• Strong analysis skills, problem solving and decision making.
• Willing to accept/take responsibility and problem ownership.
• Skill-up on new concepts, features and Open Source technology and being mentors.
• Ability to work in a rapidly changing environment.
• Planning and execution of PSU patching & upgradation of SQL Server (Legacy Management).
• Good experience on automating PSU patching, installations and other BAU tasks.
• Experience in using Performance Monitor, SQL Profiler and optimizing queries, tracing long running queries, blockings and deadlocks.
• Account Management (Login creation, deletion, profile modification) & managing security/audit parameters.
• Knowledge on index de-fragmentation, re-indexing and updating index statistics.
• Configuration & monitoring of High Availability – Log Shipping, DB Mirroring, Replication, Clustering and Always-ON.
• Periodical backups of the database and timely recovery when required. Scheduling the automated backup jobs.
• Scheduling, monitoring and troubleshooting SQL Agent Jobs / Autosys Maintenance Jobs & Maintenance Plans.
  
  

Mandatory Skills / Experience

Must have good team working skills balanced with the ability to work in shifts (on rotation basis) / ability to work alone and a positive attitude.

• Strong knowledge on Production Database Operations & understanding the importance of BAU.
• Good Knowledge on ITIL Framework.
• Effective communication (Written & Verbal).
• Experience on Incident Management and managing crisis calls by engaging with Vendors & Clients.
• Good knowledge on presentation skills using PPT and expert in Excel with functions & macros.
• Good experience on client projects/domains, end-to-end project management, setting-up technology roadmap.
• Preferred experience on LEAN methodology to optimize BAU tasks.
• Strong analysis skills, problem solving and decision making.
• Willing to accept/take responsibility and problem ownership.
• Skill-up on new concepts, features and Open Source technology and being mentors.
• Ability to work in a rapidly changing environment.
• Planning and execution of PSU patching & upgradation of SQL Server (Legacy Management).
• Good experience on automating PSU patching, installations and other BAU tasks.
• Experience in using Performance Monitor, SQL Profiler and optimizing queries, tracing long running queries, blockings and deadlocks.
• Account Management (Login creation, deletion, profile modification) & managing security/audit parameters.
• Performance tuning, query optimization, client/server connectivity.
• Knowledge on index de-fragmentation, re-indexing and updating index statistics.
• Configuration & monitoring of High Availability – Log Shipping, DB Mirroring, Replication, Clustering and Always-ON.
• Good knowledge on troubleshooting Always-ON, Clustering and other HA components.
• Good knowledge on storage level replication such as SRDF.
• Periodical backups of the database and timely recovery when required. Scheduling automated backup jobs.
• Scheduling, monitoring and troubleshooting SQL Agent Jobs / Autosys Maintenance Jobs & Maintenance Plans.
• Troubleshooting and fixing data corruption (page level, table level).
• Preparing and updating SOP documents (Technical & Operational).
  
  

Good To Have Skills / Experience

• Experience of handling very large environments with a minimum of 500+ SQL instances and TBs of database size.
  
  

Primary Skills

• MSSQL
• MSBI
  
  

Secondary Skills

• Optional – PostgreSQL
  
  

Additional Inputs

• PowerShell
• Python
  
  

Life at CGI:

It is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons

Come join our team, one of the largest IT and business consulting services firms in the world

Your future duties and responsibilities

Required Qualifications To Be Successful In This Role

Together, as owners, let’s turn meaningful insights into action.

Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you’ll reach your full potential because…

You are invited to be an owner from day 1 as we work together to bring our Dream to life. That’s why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company’s strategy and direction.

Your work creates value. You’ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise.

You’ll shape your career by joining a company built to grow and last. You’ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons.

Come join our team—one of the largest IT and business consulting services firms in the world.

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