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Summary

As a “Kinaxis Rapid Response Specialist” you will be working on Kinaxis Rapid Response used by Siemens Healthineers worldwide. Your tasks and responsibilities will include but are not limited to the following:

Technical Expertise

• Optimize business processes (e.g. workbook setup) in ‚“Kinaxis Rapid Response“
• Implement data integration, mapping concepts and data transformations in Kinaxis Rapid Response
• Monitor Kinaxis Rapid Response data interfaces and performance
• Configure and maintain Kinaxis Rapid Response
• Train support team and end-users in Kinaxis Rapid Response
• Provide 2nd level support (e.g. system, data and user administration)
• Provide 3rd level support (e.g. root cause analysis, business process support)
• Maintain knowledge base and perform deployment of changes
  
  

• Contribute to accurate and up-to-date quality and end-user documentation
• Assist during internal and external audits
  
  

• Bachelor or Master degree in Computer Science/Engineering or equivalent
• 3-8 years of hands-on experience in Kinaxis Rapid Response, ETL and operational IT support especially in Incident Management
• Expert knowledge in data transformation and data quality management
• Hands on experience in cloud applications (e.g. Snowflake) especially regarding interfaces
• Superior verbal and written communication skills with an emphasis on multicultural sensitivity
• Critical thinking and analysis skills with respect to varying customer and business processes and requirements as they relate to a larger picture
• Strong teamwork skills
• Structured, proactive, and self-directed work style
• Fluent in English
  
  

• Experience in Kinaxis Rapid Response, Admin and Author certifications are a plus
• Experience in Healthcare industry business processes
• Proficiency in analytics tools is a plus
• SnowFlake
• Snaplogic
• SAP CPI
• Integrated Business Planning & Overview knowledge on Demand Planning
• Knowledge on Integration between Kinaxis & SAP