Intern Enterprise IT

Founded in 2014, Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.

Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&), AT&T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.

Besides its SaaS business, Circles operates three other distinct businesses:

• Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles’ SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
• Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
• Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
  
  

Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.

About This Role

IT Intern - (Period: Minimum 1 Year)

Location: Bangalore, India

• We are looking for a candidate who will be working with the regional IT team. The candidate will get an exposure to the technology used in Circles, the network technology and information management functions at one of the fastest growing startups in India.
• Reporting to Senior IT manager, the successful candidate will get on the job training and will eventually be able to take ownership of his or her work
• She/ he will be expected to manage laptops, software, support tickets and work on special projects.
• This is a group level role based in India, however regional support will need to be provided.
  
  

WHY THIS ROLE IS UNIQUE

Unparalleled access - Not only will the successful candidate have exposure to broad content knowledge across functions, but they also understand how the senior leaders think and know what’s top of mind. They should use this to connect dots across projects to improve decision-making and team effectiveness.

Career accelerant - Opportunity to be part of a team that build and scale the new SaaS business vertical and influence overall strategies and product vision with huge potential for growth.

10X - Be part of a fast-growing organisation with ambitious plans to expand into multiple more markets and verticals, and help be the one to make it happen.

Who Youll Work With

• Regional IT Team
• Leadership Team
  
  

What Youll Do

• Develop and maintain a productive and professional relationship with the user base.
• Performs set-ups, breakdowns, and transports of equipment, such as monitors and desks on an as-needed basis for new and existing end users.
• Managing centralized group directory with single sign-on.
• Overlooking and managing corporate G-Suite licenses and apps including Gmail, Drive, Groups, Meet, Vault etc. for over 1000 users at Circles.
• Responsible for the consolidated IT operations for the India Entity.
• Enforcing group InfoSec security policies through the IT directory using SSO.
• Attending the service and access requests tickets in a timely manner to provide a quick turnaround.
• Supporting operational tasks for the India entity.
• Streamlined the onboarding/ offboarding process for the technical staff to minimize the overall onboarding time.
• Responsible for total Onboarding/Offboarding for the India operations.
• Other IT related duties reasonably determined from time to time by the Company.
• Have a can-do attitude and the ability to think outside the box.
  
  

Job Requirements

We are looking for passionate individuals who are:

• Pursuing a degree in IT, or a related field who are in their final year
• Eagerness to learn and adapt to new technologies.
  
  

Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.

Data Protection and Privacy Statement

By submitting an application for this position, you, as the applicant, or your authorised representative(s), consent to Circles’ Candidate Data Protection and Privacy Policy. You also agree to the collection, use, and/or disclosure of your personal data by us solely for recruitment purposes as specified in the Policy. You acknowledge that you have read and understood the Policy, are aware of your rights regarding your personal data, and accept the terms relating to international data transfers, where applicable. You further understand that you may withdraw consent at any time, which may affect our ability to consider your application. In instances where your personal data or application is submitted by a third party, it is understood that such third party has been duly authorised by you to disclose the relevant personal data and provide consent on your behalf, and that you have been made aware of this Policy.

To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.

Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.

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