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Incident Change Management

Talentmate

India

8th August 2026

2608-37926-23

Job Description

About the Role"

"IcM PM (Subscription)"

"Responsibilities"

Provides hands-on 24x7 incident support, including acknowledgment, triage, coordination, and documentation.
Acknowledge and triage incidents within SLA.
Coordinate mitigation and stakeholder updates.
Support CR creation and change validation.
Document RCAs and lessons learned.

"Required Skills"

2–5 years operations or support experience.
Comfortable working in on-call or shift-based environments.

"Desirable Skills"

Experience in product launch operations.
Familiarity with subscription and pricing changes.
Knowledge of portfolio-level release management.

"Education Qualification"

Not specified.

Job Details

Role Level:	Not Applicable	Work Type:	Full-Time
Country:	India	City:	Bengaluru ,Karnataka
Company Website:	https://ascendion.com/	Job Function:	Operations Management
Company Industry/ Sector:	IT Services And IT Consulting Technology Information And Internet And Technology Information And Media

What We Offer

About the Company

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