HRBP Lead

About Plum

Most people only think about health insurance when something goes wrong. At Plum, were changing that. Were Indias leading employee benefits and health insurance platform, and we help companies take care of their people with healthcare that is accessible, transparent, and actually delightful to use.

Were scaling fast. As we grow, the way we build, retain, and grow our own talent is one of our biggest bets, and our People team sits right at the center of it.

About the Role

This is a role for an HRBP who wants a real seat at the table. As a Senior HRBP, youll partner with our business functions across a span of 150–200 people, and youll work hand in hand with three CXOs (our CTO, CFO, and CMO) and our founders on the peoples decisions that shape how Plum grows.

You wont be processing tickets or policing policy. Youll be the person leaders call when a team is struggling, an org needs redesigning, or a tough conversation cant wait. We want someone who thinks in systems, listens before advising, and brings emotional intelligence, business sense, and comfort with data to every conversation.

Our People team is small, close-knit, and loves to experiment. If your instinct is "let me try" rather than "whats the process," youll have the room (and the backing) to build things here that dont exist yet.

What Youll Do

• Be a trusted advisor to CXOs. Partner with the CTO, CFO, CMO, and their leadership teams on org design, team dynamics, and the talent calls that matter most.

• Own the peoples agenda for your span. Be the go-to People partner for 150–200 people across Tech and Non Tech functions, from engagement and retention to performance and growth.

• Handle the hard moments. Step into sensitive situations, from performance conversations to team conflict, with discretion, empathy, and sound judgment.

• Grow great managers. Coach managers on leadership, feedback, and people practices so they become stronger leaders, not more dependent on HR.

• Run programs that move the needle. Drive engagement, retention, and talent reviews for your teams with a bias for impact over process, and help shape org-wide People initiatives with your fellow HRBPs.

• Let data lead. Use people data and dashboards to spot risks early, show whats working, and bring evidence into leadership conversations.

• Experiment and build. Pilot new ideas, learn fast, and turn what works into practices that scale with the company.

• Read the culture. Pick up on cultural signals before they become problems, and be the bridge between people and leadership.

• Work across the People team. Partner with Talent Acquisition, L&D, and Comp & Benefits for a seamless employee experience, including compensation structuring and benchmarking as we scale.

What Were Looking For

• 4–6 years as an HRBP or People Partner in a corporate setting, ideally in B2B SaaS. If you have 3–4 years and come from a strong HR or I/O psychology program, wed still love to hear from you.

• Experience working with senior leaders. Youve partnered with CXOs or senior leadership and can hold your own in the room.

• A track record beyond process. Youve shaped peoples decisions, not just carried them out, and can point to times you went beyond the playbook.

• Comfort with conflict. You can have difficult conversations and hold space for complexity without losing your composure.

• High emotional intelligence. You read rooms well, build trust quickly, and know when to push and when to listen.

• Fluency with data. Youre at ease with people data and simple dashboards, and you can turn numbers into a story leaders act on.

• Business sense. You understand revenue, cost, and growth targets, and what it takes to keep pace in a fast-moving company.

• A background in psychology. A degree or training in Industrial/Organizational Psychology, Psychology, or Organizational Behavior is strongly preferred. A blend of psychology and HR is ideal.

• Energy and range. You bring high, infectious energy (part driver, part cheerleader), and you can shift into calm, focused mode when the moment calls for it.