Head of Delivery

Dyson IT

At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers.

Dyson IT are mid-transformation. Our aim, to create robust IT architecture, to manage data effectively and efficiently and continue to grow our world-class team. A team who is strategic, enabling business acceleration, growth and success.

Our Application Business Services Team

Dyson’s Global IT Digital Business Team has end-to-end accountability for the design, delivery and support of all business applications enabling Dysons global commercial, operational and enterprise business process. Forming a large proportion of the IT Function, the team are arranged into investment areas including Owner Experience, Supply Chain, Manufacturing, Retail, Product Development, Procurement and Finance.

The role

Reporting to the Head of Application Development, you will be:

• Leading a Development Practice delivering technical solutions to support Dyson’s E-Commerce, Retail and Customer Service Support business and IT change.
• Responsible for low-level Design, Development, Build and Deployment across all Commercial applications and platforms.
• Accountable for DevSecOps strategy, management and execution, ensuring the appropriate tooling is in place to support safe, fast, regular CI/CD.
• Accountable for the Environment strategy development, management and governance.
• Accountable for the Release strategy, execution and governance.
• Through recruitment and supplier contracting build strong development and DevOps teams that are capable, efficient and customer focused.
• Responsible for developing the future strategy for Dysons software development capability.
• Defining and improving software quality across software delivery teams
• Defining and improving delivery efficiency across software development.
• Partnering with the Portfolio Management teams on all Commercial application projects to ensure they are properly scheduled and resources assigned.
  
  
  

Person Specification / Core Competencies

• Dynamic, self-motivated with a desire to produce the best solution possible
• Ability to learn quickly, and be flexible in the tasks and activities undertaken
• Ability to deliver under pressure whilst showing attention to detail
• Ability to show sensitivity to the wider cultural differences across Dyson globally
• In-depth business insight and technical knowledge
• Ability to work in a fast-paced environment
• Ability to think strategically
• Outstanding interpersonal communication skills
• Willing and able to travel globally for project work to Dyson’s non-UK locations if necessary
• Thrive on change
• Results-driven
• Ethical, personal integrity
  
  
  

Essential

• Previous technical team management experience, direct responsibility of >5 direct reports and in-direct >100.
• Professional experience with one or more programming languages
• Experience with large-scale web sites and applications, preferred both eCommerce and CRM OOTB solutions and bespoke.
• Strong troubleshooting and problem solving abilities
• Proactively seeks opportunities to broaden and deepen knowledge base and proficiencies
• Knowledge of programme and project management methods including DSDM / Agile and PRINCE2.
• Experience of managing, directing and motivating staff to deliver projects with stretching scope and objectives.
• The ability to produce quality strategy and implementation communication.
• Experience at advising key stakeholders at Senior and Executive board level.
  
  
  

Desirable

• Experience of working for a consultancy or other professional services organisation.
• Knowledge of Confluence / Jira.
• Salesforce Service Cloud.
• One of the following - Adobe Experience Manager, Adobe Commerce Cloud, SAP Commerce Cloud
  
  
  

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

---