Global Services Specialist II - HCM

About Us

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, were combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, youll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.

Overview

Ensures quality and reduces risk by 100% inspection of Direct Deposit client employee requests or change. Audits Direct Deposit requests as prescribed in our standard SOP according to company guidelines and risk/compliance requirements. Provides clear and specific feedback to Payroll Specialists or Data Entry specialists for any Direct Deposit request issues or audit failures. Responsible for following up on findings to ensure that Direct Deposit issues are remediated once found.

Responsibilities

Audits, monitors and coordinates data source, reviews for accuracy, completeness and inputs changes to ensure compliance with payroll processing guidelines.

Researches, documents, and responds to questions and issues from payroll specialists and supervisors related Direct Deposit compliance ensuring timely feedback.

Reviews, researches and assists other departments with reconciliation of Direct Deposit audit discrepancies to ensure accuracy.

Other duties as assigned to support the general purpose of the position’s function.

Qualifications

• H.S. Diploma - Preferred
• Less than 1 year of experience in Office Setting.

Live the Paychex Values

Act with uncompromising integrity.

Provide outstanding service and build trusted relationships.

Drive innovation in our products and services and continually improve our processes.

Work in partnership and support each other.

Be personally accountable and deliver on commitments.

Treat each other with respect and dignity.

Not sure if you meet every requirement?

At Paychex, we know that great talent comes in many forms. If youre passionate about the role but dont check every box, we still encourage you to apply. You might be the right fit - either for this position or another opportunity with us. Paychex is an equal opportunity employer. We are committed to fostering a respectful and inclusive workplace where all individuals are treated fairly and evaluated based on their qualifications, experience, and merit. We comply with all applicable federal, state, and local laws prohibiting discrimination in employment.

---