Director - Digital Products

Responsibilities

DevOps & Engineering Delivery

• Working with Global Digital Orchestration team and key internal and Microsoft stakeholders define the GCC organizational requirements, roles and responsibilities to establish core DevOps GCC team. Lead recruitment, selection, onboarding, development and day-to-day management of these resources.
• Establish and maintain product level DevSecOps standards aligned with WSP standards, quality gates, release governance
• Lead the day to day DevOps and full stack engineering delivery for assigned digital products from the GCC, owning end to end delivery from backlog readiness through release, stabilisation, and continuous improvement.
• Actively contribute to development activities, including solution design, coding, CI/CD pipeline development, deployment, and issue resolution as required.
• Ensure delivery commitments are met with a strong focus on quality, reliability, security, and operational readiness.
• Participate in architecture forums, risk reviews, and engineering assurance boards to represent delivery feasibility, scalability and product quality requirements.
• Ensure non-functional requirements (security, scalability, reliability) are proactively embedded into product design, development and product release cycles
• Ensure compliance with global WSP security & privacy frameworks
  
  
  

Cross Functional Collaboration

• Work closely with Product Owners, Global Digital Orchestration, Global Digital Offering leads, and WSP IT to ensure delivery priorities, release planning, and technical decisions remain aligned to product strategy and downstream client needs.
• Act as interface between DevOps and WSP Cloud Infrastructure Team for agile product development requirements.
• Collaborate effectively with globally distributed teams across regions and time zones.
  
  
  

Performance Management & Reporting

• Define, track, and manage delivery performance metrics including release predictability, platform reliability, engineering quality, and operational readiness.
• Provide clear, timely, and transparent delivery reporting to internal stakeholders to support governance and decision making.
  
  
  

Risk & Issue Management

• Proactively identify and manage delivery, technical, security, and dependency risks that may impact product releases or platform stability.
• Escalate risks and issues through appropriate governance channels and contribute to mitigation planning.
  
  
  

Continuous Improvement

• Champion continuous improvement in DevOps practices, CI/CD pipelines, engineering standards, and ways of working to improve delivery efficiency, reliability, and scalability.
• Promote modern engineering and DevOps practices across the GCC delivery teams.
  
  
  

Role Boundaries

• This role does not hold primary accountability for client account management, commercial ownership, or contractual service delivery.
• Client engagement is typically managed through Product Owners, Client Program Leads, or Delivery Managers, with this role contributing through strong engineering
  
  
  

Qualifications

KILLS, EXPERIENCE & QUALIFICATIONS

• 10 years + Experience leading DevOps capabilities in large or multi-national organizations
• 5+ years building DevOps product capability within large / global organizations.
• Observability (APM, logging, SRE practices)
• AI-assisted DevOps tooling (GitHub Copilot, AI ‑ driven test automation)
  
  
  

Technical & Delivery Experience

• Proven experience leading delivery using agile and DevOps methodologies in a product based or platform environment.
• Strong hands on experience with modern cloud platforms, DevOps tooling, CI/CD pipelines, and full stack engineering practices.
• Experience delivering enterprise grade digital products in a global or distributed delivery model.
  
  
  

Communication & Stakeholder Management

• Strong communication skills, with the ability to communicate clearly with Product Owners, engineers, and senior internal stakeholders to ensure alignment and delivery clarity.
• Ability to work effectively across technical and non‑technical audiences.
  
  
  

Analytical & Problem‑Solving Skills

• Strong analytical skills, with the ability to use delivery and operational data to drive improvements in quality, performance, and reliability.
• Proactive and pragmatic approach to problem solving, taking ownership and accountability where necessary and staying flexible and collaborative.
  
  
  

Leadership & Ways of Working

• Experience leading cross‑functional engineering teams and influencing a wide range of stakeholders.
• Comfortable operating in an evolving environment with changing priorities, demonstrating accountability, adaptability, and continuous improvement.
• Experience working within a GCC type environment and engaging with stakeholders across multiple global regions and time zones.
• BGV:
• Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.
• Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.
  
  
  

About Us

WSP is one of the worlds leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.

With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally, in 550 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.

At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise.

www.wsp.com

We are

• Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
• A collaborative team that thrives on challenges and unconventional thinking.
• A network of experts channeling our curiosity into creating solutions for complex issues.
  
  
  

Inspired by diversity, driven by inclusion, we work with passion and purpose.

Working with Us

At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.

Our Hybrid Working Module

With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.

• Maximize collaboration.
• Maintain product quality and cultural integrity.
• Balance community, collaboration, opportunity, productivity, and efficiency.
  
  
  

Health, Safety and Wellbeing

Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.

Inclusivity and Diversity

WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.

Imagine a better future for you and a better future for us all.

Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.

With us, you can.

Apply today.

NOTICE TO THIRD PARTY AGENCIES:

WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.

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