Job Description

A desktop support engineer provides technical assistance, maintains computer hardware and software, and resolves IT issues for employees within an organization

Responsibilities

  • Hardware Support: Repair and upgrade desktops, laptops, printers, and peripherals.
  • Software Management: Install, configure, and update operating systems (Windows, macOS, Linux) and office applications.
  • Network Troubleshooting: Diagnose wired and wireless LAN/WAN, VPN, and internet connection failures.
  • User Administration: Manage accounts, passwords, and access permissions via Active Directory.
  • Ticket Tracking: Respond to help desk requests, document problems, and track resolutions through ticketing systems

Qualifications

Graduate


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: India City: Bengaluru ,Karnataka
Company Website: https://digitide.com/ Job Function: Information Technology (IT)
Company Industry/
Sector:
IT Services and IT Consulting

What We Offer


About the Company

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