Design Research

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About Fractal

Fractal is a globally recognized Enterprise AI company with a vision to power human decision in the enterprise.

Fractal’s suite of businesses includes Asper.ai (enabling interconnected decisions for revenue growth) and Analytics Vidhya (one of the world’s largest data science communities). Fractal incubated Qure.ai, a global healthcare AI leader enhancing the rapid identification and management of tuberculosis, lung cancer, and stroke. Fractal’s dedicated AI research team is focused on foundational AI advancements, including knowledge-based foundational models, reasoning-based systems, and agentic systems. The team has launched successful products such as MarshallGoldsmith.ai, Vaidya.ai, Kalaido.ai, and the open-source reasoning model Fathom-R1-14B.

Fractal employs over 5,000 professionals across global locations, including the United States, Canada, UK, Netherlands, Ukraine, India, Singapore, South Africa, UAE, and Australia. It has consistently earned recognition as one of India’s Best Companies to Work For (Top 100, 2025), a ‘Great Workplace’ for eight consecutive years, and among ‘India’s Best Workplaces for Women’ for five years running by the Great Place to Work® Institute. Fractal was also named a Leader in the 2025 Forrester Wave™ for Customer Analytics Service Providers and earned leadership positions in the Everest Group Peak Matrix Assessment 2025 for AI and Analytics Services, and Information Services Group’s 2024 assessments for Data Engineering and Data Science Services.

Role Overview

We're Looking For Someone Who

• Has at least 3+ years of experience as a design researcher
• Must have a strong background in Design research/ Ethnographic research/User Experience research.
• Has a demonstrable portfolio of work that reflects the breadth & depth of skills as a Design researcher
• Has real-world experience in conducting user interviews and field study
• Exposure and experience working in international clients/geographies will be a plus
  
  
  

Key Responsibilities

• Collaborate closely with lead design researcher, interaction designer, counterparts in other functions/teams which are involved in the project, ensuring tight integration between Design and their respective workstreams in the best way that delivers on the client’s / stakeholder’s needs.
• Articulating research plan and research methodology on the basis of business understanding and context of the users.
• Developing detailed research methodology and research process, methods, and tools that are best suited for that project and client/stakeholder.
• Co-ordinating with external recruitment agencies and clients to ensure research plan management.
• Conducting user interviews and any other interactions with the users.
• Creating interview synthesis reports, frameworks and artifacts to discover insights, opportunities, and unmet needs.
• Collaborating with the rest of the design team to translate insights into the design that is high in addressing the user’s voice.
  
  
  

Required Qualifications & Skills

• Problem-solving.
• Must have a strong background in Design research/ Ethnographic research/User Experience research.
• Ability to work independently, take ownership, and deliver high-quality solutions under timelines.
• Strong communication skills with the ability to do Storytelling, presentation, and visual communication with required stakeholders.
  
  
  

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Hiring Related Queries

India: HiringsupportIndia@fractal.ai

Outside India: HiringsupportROW@fractal.ai

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