CP4BA Delivery Consultant

Introduction

At IBM Global Sales, we bring together innovation, collaboration, and expertise to help clients solve their most complex business challenges. Working across industries and geographies, you’ll partner with colleagues, clients, and partners to co-create solutions that drive digital transformation and lasting impact. Success in Global Sales is built on curiosity, empathy, and collaboration. You’ll connect technical understanding with strong people skills, building trusted relationships and shaping solutions that improve business and society. With world-class onboarding, continuous learning, and a supportive culture, IBM offers the tools and opportunities to grow your career. Join us and be part of a global team that’s passionate about driving innovation and making a difference.

Your Role And Responsibilities

As a Delivery Consultant specializing in Technology Expert Labs for Workflow Automation within IBMs Data Platform, you will provide clients with world-class services to optimize the configuration, deployment, adoption, usage, and analysis of their Workflow Automation. This role involves delivering expert services to help clients maximize the value of their Workflow solutions.

Your Primary Responsibilities Will Include

• Deliver Expert Services: Provide world-class services to optimize the configuration, deployment, adoption, usage, and analysis of clients IBM BAW, IBM CP4BA and other related solutions.
• Implement Solutions: Collaborate with clients to implement Enterprise Workflow solutions, ensuring successful deployment and adoption of the technology.
• Analyze Client Needs: Work with clients to analyze their enterprise needs and identify opportunities for optimization and improvement.
• Optimize Workflow Solutions: Apply expertise to optimize Workflow solutions, ensuring clients get the most value from their investments.
• Support Client Adoption: Support clients in adopting and using Workflow solutions, providing guidance and expertise as needed.
  
  

• Exposure to AI Assistants: Familiarity with Workflow, including IBM BAW, CP4BA and other related solutions, is essential for this role.
• Implementation Experience: Experience working with clients to implement Workflow solutions, ensuring successful deployment and adoption of the technology.
• Technical Analysis: Exposure to analyzing client needs and identifying opportunities for optimization and improvement in Workflow solutions.
• Solution Optimization: Experience applying expertise to optimize Workflow solutions, ensuring clients get the most value from their investments.
• Technical Support: Exposure to supporting clients in adopting and using Workflow solutions, providing guidance and expertise as needed.
  
  

• Familiarity with Additional AI Solutions: Exposure to Business Analytics Enterprise, Cognos Analytics, Planning Analytics, SPSS Modeler, Automation Decision Services, Blueworks Live, Business Automation Open Editions, Business Automation Workflow, Cloud Pak for Business Automation, Operational Decision Management, Robotic Process Automation (RPA), and webMethods BPMS is beneficial for this role.
• Knowledge of AI Adoption: Understanding of the challenges and opportunities associated with adopting AI solutions in various industries is advantageous.