Catalog Automation Lead GL CE - Audio

Description

• Identify process gaps and Provide Sellers/brands with Automated dashboards to reduce these defects.
• Provide required inputs to seller to manage customer feedbacks
• Review Amazon catalog for content quality based on pre-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience
• Document processes & regularly update existing Sops
• Review & suggest SOP changes required if any to the team basis input from Category managers
• Handle various sets of daily, weekly and monthly business reports
• Onboard new processes if required as per the business needs
  
  

I. Skills

• Excellent written and oral communication skills in English
• MS Excel /SQL intermediate proficiency – ability to mine voluminous data for specific detail
• Strong analytical skills
• Strong interpersonal skills
• Excellent listening skills
• Excellent data accuracy skills, eye for detail, and commitment to meet deadlines
  
  

II. Critical Qualities / Characteristics

• Pace of implementation and consistency in performance
• Willingness to take initiatives and additional responsibilities
• Willingness to travel
• Peer respect - establish and maintain cooperative working relationships
• Creative and analytical problem solvers with passion for operational excellence
• Identify areas of possible process improvements
  
  

About The Team

The Role is part of the Category Team managing Amazon Indias Audio Business.

Basic Qualifications

• Bachelors degree
• Experience with Microsoft Office products and applications
  
  

Preferred Qualifications

• Knowledge of SQL
  
  

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Company - ASSPL - Karnataka - B56

Job ID: A10382017

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