Job Description

We help the world run better

At SAP, we keep it simple: you bring your best to us, and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape whats next. The work is challenging – but it matters. Youll find a place where you can be yourself, prioritize your wellbeing, and truly belong. Whats in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.

What Youll Do

  • In this role, youll develop tools and services that automate key processes in CoE Service Delivery, with a focus on CALM for Service and AI Assistance for Max Attention.
  • You’ll be responsible for designing, coding, testing, and ensuring the quality of product features that help scale and improve how SAP delivers services.
  • Your work will directly support the transformation of service innovations into reusable, productized solutions.
  • You’ll gain hands-on experience with SAP’s service models like MaxAttention and Enterprise Support, and apply Agile and DevOps principles to drive continuous improvement.
  • You’ll analyze and resolve complex software issues, collaborate with cross-functional teams, and use modern technologies to build future-proof solutions that enhance customer outcomes.

What You Bring

  • Bachelor’s or Master’s degree in Computer Science, Engineering, or related fields (BE/BTech, MCA/MTech).
  • 5-8 Years programming experience and in languages such as Java, JavaScript, Python, or similar.
  • Solid Experience with modern development tools and frameworks (e.g., Git, CI/CD pipelines, cloud platforms like AWS, Azure, Maven, Node.js).
  • Practical work experience with Agile methodologies (e.g., Scrum, Kanban) and DevOps practices.
  • Thorough understanding of automated testing, quality assurance, and code review processes.
  • Excellent problem-solving skills with the ability to analyze and resolve complex technical issues.
  • Strong communication and interpersonal skills, with a focus on teamwork and collaboration.
  • Self-motivated with a commitment to delivering high-quality results.

Meet The Team

The CoE Application Integration Development team is at the forefront of innovation within SAP’s Premium Hub, driving the evolution of service delivery through intelligent automation and productization. Anchored in the Intelligent Service Delivery Hub and deeply integrated with SAP Cloud ALM for Service, our team focuses on developing scalable tools and services that streamline and automate CoE service delivery processes. We play a pivotal role in transforming field-driven innovations into standardized offerings, ensuring that customer-centric solutions are not only repeatable but also future-ready. Our commitment to excellence is reflected in our contributions to AI Assistance for SAP MaxAttention, where we enable actionable insights and guided service execution through CALM-integrated AI capabilities. By bridging development with service strategy, we empower SAP’s most strategic engagements with intelligent, adaptive, and extensible solutions that maximize customer value.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 437506 | Work Area: Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations:


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Bengaluru ,Karnataka
Company Website: http://www.sap.com Job Function: Customer Service
Company Industry/
Sector:
Software Development IT Services And IT Consulting And Business Consulting And Services

What We Offer


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