Business Analyst

Some Careers Shine Brighter Than Others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Business Analyst .

In This Role, You Will

• The GCB-6 Business Analyst supports transformation initiatives by gathering business requirements, analyzing current processes, identifying improvement opportunities, and assisting in the delivery of change outcomes.
• The role ensures that projects are clearly articulated, accurately documented, and effectively implemented to enhance operational efficiency and customer experience.
• Conduct detailed business analysis, including process mapping, gap analysis, and requirement elicitation. Extend strategic support to project managers in defining project scope, objectives, and success criteria.
• Collaborate with stakeholders to validate requirements, challenge assumptions, and refine processes. Translate business needs into functional specifications and user stories.
• Take measures to contribute to solution design discussions, ensuring alignment with business goals and regulatory expectations. Participate in testing cycles (SIT/UAT), prepare test cases, and support defect resolution.
• Devise delivery strategy with changing adoption activities such as training materials, communications, and readiness assessments.
• Prepare high-quality documentation including BRDs, process flows, impact assessments, and status updates.
• Most importantly the candidate needs to build Reconciliation in DUCO and TLM
  
  

To Be Successful, You Will

• Strong knowledge on Reconciliation using tools like DUCO and TLM
• Handson experience on DUCO and TLM
• Foundational understanding of transformation methodologies (e.g., Agile, Waterfall, Lean).
• Strong analytical and problem-solving skills with ability to interpret data and draw insights.
• Familiarity with banking processes such as operational workflows, customer onboarding, lending, payments, or compliance.
• Basic working knowledge of risk and controls in a regulated financial environment. Competency with business analysis tools (Visio, JIRA, Confluence, Excel, Power BI preferred).
• Contribute to a positive team culture by supporting colleagues and sharing best practices.
• Demonstrate strong communication skills when presenting findings or resolving issues.
  
  

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

• Issued By HSBC Electronic Data Processing (India) Private LTD***

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