Business Analyst Process Mapping SQL Advanced Excel User Stories Azure DevOps Boards - AM

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.
 
Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Why Join Us?

We promise our employees to experience role clarity, coaching and mentoring, professional development and structured career path through our 5 people promises and keeping employee experience at the core. Experience the culture of Outperformance, engagement, celebration and enjoy wide variety of best in class benefits including free HMO coverage for self and dependent from Day 1; Also contribute to society through our WNS Cares Foundation, where you have the opportunity to support meaningful initiatives and make an impact in the community.

Business Analyst, Finance Data

We are looking for a Business Analyst with 4 to 5 years of experience to gather and document requirements for an enterprise finance data platform on Azure, Databricks and Snowflake. You will work with finance teams to understand current processes, reports and end-user computing tools, and turn them into clear requirements for the data, reporting and automation teams.

KEY RESPONSIBILITIES

Run workshops with financial control, FP&A, tax and finance operations users to capture requirements

Document current processes, including Excel, Alteryx and other EUC tools

Assess which EUC tools should be retired, replaced or rebuilt

Write source-to-target mappings with data engineers

Define business rules, data definitions and glossary terms with data owners

Define data quality rules with the data quality team

Write user stories and acceptance criteria, and manage the backlog

Support testing and user acceptance, and help with sign-off

Write process notes and user guides for new reports and processes

TECHNICAL SKILLS

Must-have

Requirements gathering and documentation

Process mapping

SQL for data analysis

Advanced Excel

Agile delivery and user stories

Jira or Azure DevOps Boards

Good-to-have

Power BI

Alteryx

Microsoft Purview glossary

Visio or similar tools

DOMAIN KNOWLEDGE

Finance processes, including month-end close, journals and reconciliations

Tax processes, including VAT, corporation tax and PSA

FP&A and management reporting

CERTIFICATIONS (GOOD TO HAVE)

IIBA Certification of Capability in Business Analysis (CCBA)

Microsoft Certified: Azure Data Fundamentals (DP-900)

EXPERIENCE AND QUALIFICATIONS

4 to 5 years as a business analyst, with at least 2 years on data or reporting projects

Worked with finance teams in banking or financial services

Degree in engineering, commerce or business; a finance qualification is an advantage 

Degree in engineering, commerce or business; a finance qualification is an advantage