Associate - PMO

Position Title – Associate

Experience Level – 4-8 years of relevant experience.

Department – Consulting & Corporates

Location – Bangalore

Position reports to – Assistant Director

Job Purpose

You will run projects end to end including building strategic frameworks, SOPs and ensuring effective management of expectations and seamless coordination of requirements. The role demands strong stakeholder engagement skills, expert communication, and proven experience in direct client interaction.

Key Responsibilities

• Stakeholder Engagement & Management: Identify, analyze, and engage internal and external stakeholders to understand their needs, expectations, and concerns throughout the project lifecycle.
• Requirement Gathering & Clarification: Act as the primary interface for capturing, refining, and clarifying requirements from stakeholders, ensuring all expectations are clearly understood and documented.
• Expectation Management: Proactively manage stakeholder expectations regarding timelines, deliverables, and project scope; provide transparent and timely updates to both partners and internal teams.
• Client Communication: Maintain regular, high-quality communication with all stakeholders; corporate communication, facilitate workshops, brand/marketing communication requirement reviews, and feedback sessions to nurture alignment and address any emerging concerns.
• Issue & Risk Resolution: Monitor for potential risks, misalignments, or conflicts between stakeholder expectations and project realities; coordinate timely resolution or escalation as required.
• Documentation & Reporting: Prepare and distribute regular reports to stakeholders, capturing status, issues, decisions, and changes to requirements (change management) or timelines. Data handling with hands on experience with advance excel and PowerPoint.
• Continuous Improvement: Gather stakeholder feedback to refine processes, enhance engagement practices, and improve overall satisfaction.
  
  

• Bachelor’s degree in business, Engineering, or a related field; master’s degree preferred.
• Minimum of 4-8 years of experience in process excellence, PMO preferred.
• Strong working knowledge of tools such as Trello, JIRA, PPT and Excel.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a hybrid work environment.
• Go-getter attitude.
• Demonstrated ability to achieve time and cost savings through process improvements.
• Strong coordination skills with both clients and internal team members.