Assistant Manager

Learning Deployment & Program Management

Design and deliver technical, technology, and professional learning programs aligned to business and individual capability needs.

Launch and drive technology certifications such as Alteryx, UiPath, and Databricks to build and strengthen workforce capability.

Set up and manage Learning Labs to provide practical, hands-on technology learning experiences.

Manage end-to-end delivery of learning programs and projects, ensuring timely and effective execution.

Design and expand learning interventions based on Training Needs Analysis (TNA) and identified business requirements.

Drive BU-specific accreditation programs such as Train-the-Trainer, Presentation Skills, Interviewing Accreditation, and Mentoring COE.

Learning Operations & Stakeholder Management

Partner closely with business leaders and internal customers to understand learning requirements and recommend appropriate learning solutions.

Build strong relationships and networks with stakeholders, team members, and counterparts across locations and entities.

Manage relationships with training partners, SMEs, facilitators, and vendors to ensure high-quality learning delivery.

Collaborate with onshore L&D teams to leverage best practices and deploy relevant technology learning initiatives.

Manage multiple learning projects and priorities while ensuring timely execution and stakeholder satisfaction.

Manage the L&D budget for the function, ensuring effective utilization of learning investments.

         
Reporting & Analytics

Monitor program participation, completion, learner feedback, Technology certification, training quality, and effectiveness.

Track timely completion of learning activities to ensure smooth execution of training programs.

Assess learning effectiveness and provide insights to strengthen future interventions.

Develop and maintain learning reports, dashboards, and stakeholder updates to track progress and present it to the BU leads through monthly presentations

Responsibilities

Partner closely with business leaders and internal customers to understand learning requirements and recommend appropriate learning solutions.

Build strong relationships and networks with stakeholders, team members, and counterparts across locations and entities.

Manage relationships with training partners, SMEs, facilitators, and vendors to ensure high-quality learning delivery.

Collaborate with onshore L&D teams to leverage best practices and deploy relevant technology learning initiatives.

Manage multiple learning projects and priorities while ensuring timely execution and stakeholder satisfaction.

Manage the L&D budget for the function, ensuring effective utilization of learning investments.

Qualifications

Educational qualifications

Full-time Bachelors degree from an accredited university.

Minimum 6 years of overall experience, preferably within a large multinational organization.

Minimum 3 years of experience in driving technology training for the organization.

Strong working knowledge of L&D concepts, processes, training needs analysis, program delivery, and learning effectiveness.

Experience working with multiple stakeholders, delivering learning initiatives at scale, managing it, with demonstrated end-to-end ownership of deliverables.

.Skills & Competencies

Strong understanding of Learning & Development processes and best practices.

Excellent project management and stakeholder management skills.

Advanced proficiency in Microsoft Excel and PowerPoint.

Strong analytical, reporting, and problem-solving capabilities.

Excellent verbal and written communication skills.

Ability to manage multiple priorities in a fast-paced environment.

Proficiency in leveraging AI tools to enhance productivity and learning outcomes.

Experience with Power BI, LMS platforms, and learning analytics is an advantage.

Preferred Skills

Personal drive and positive work ethic to deliver results within tight deadlines and in demanding situations without compromising on quality, and ethical standards and values

Excellent written and verbal communication skills

Team player

Self-driven

Ability to work independently and motivate team members

What Success Looks Like

Successful deployment of learning programs and initiatives.

High stakeholder satisfaction and operational excellence.

Effective learning analytics and business reporting.

Continuous improvement in learner experience and program effectiveness.

This is an excellent opportunity to contribute to a high-impact learning function and enable capability development across the Tax practice through innovative and business-aligned learning solutions.