Assistant Manager - Ethics Investigations

About The Team

Being part of Meesho's Fulfillment and Experience (F&E) team, will zip you to the cockpit of our

ever-burgeoning rocketship. And, you’ll shape the experience of Bharat’s next billion e-commerce users.

We’re an eclectic mix of over 100 professionals, all driven by the first principles of problem-solving. We

come with diverse skill sets and responsibilities ranging from running operations/support to managing

the supply chain, and maintaining analytics.

At Meesho, we’re trying to do what's never been done before – herald e-commerce into the tier-2, tier-3

cities of India. Our team’s role in this ambitious mission is to reimagine logistics from the ground up

completely. This means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain that

reimagines e-commerce, not just in India but globally.

We focus on personal growth and fun at work just as much as we do on working hard. That is why, we

have regular 1-1s virtual meetings, fun-filled monthly all-team catch-ups, and timely rewards and

recognitions

About The Role

As a AM – Investigations, you'll own end-to-end investigations into corporate misconduct,

conflict of interest, fraud, and theft across Meesho's corporate and supply chain operations. You'll

conduct fact-finding, gather evidence, run interviews, and deliver findings that hold up to executive and

legal scrutiny while protecting the integrity of the organization and the trust of customers and sellers.

Your guiding question in this role will be “How can we support the building of an efficient, high integrity

organization, while keeping customer and seller experience at max”. You’ll answer this question every

day through owning the investigations charter for Meesho at large.

What You Will Do

Lead investigations into misconduct, fraud, theft, and policy violations end to end, from intake to

closed report

• Gather evidence through interviews, document review, and data analysis, ensuring everything is
  
  
  

obtained legally and ethically

• Analyze findings to identify root cause, patterns, and systemic risk, not just resolve individual
  
  
  

cases

• Write investigation reports clear enough for executive leadership and, where needed, law
  
  
  

enforcement authorities

• Recommend corrective actions based on root-cause analysis
• Partner with Legal, HR, Ops, and Finance on case-specific escalations and legal follow-through
• Work directly with Zonal, Cluster, and Area teams on high-impact field cases/incidents (theft,
  
  
  

fraud

What success looks like?

• Meet target case closure SLA as per internal SOP and policies
• Handle dynamic case volume through the quarter, ensuring adherence to SOP and audit
  
  
  

committee reporting requirements

• Convert raw complaints into structured investigations by critically assessing the veracity of
  
  
  

allegations, and deliver outcomes including corrective actions and drive systemic process/policy

changes to reduce repeat incidents and patterns

What You Will Need

Must have

• 4–8 years investigating misconduct, fraud, or policy violations
• Previous experience conducting interviews and running fact-finding investigations
• Strong report-writing able to present findings clearly to senior leadership
• Working knowledge of legal procedures and regulations governing investigation
• Comfortable handling confidential, high-sensitivity information
• Able to travel on short notice
  
  
  

Nice-to-have

• Experience in E-commerce, Logistics, Supply chain, Operations or relevant experience in similar
  
  
  

high growth tech startups preferred

• CFE, PCI, or equivalent investigative certification
• Exposure to computer forensics or digital investigation tools
• Prior experience in law enforcement or a related investigative field.

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