Application Support Engineer

Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : Microsoft Azure PaaS

Good to have skills : NA

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary:

As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot problems, ensuring system reliability, and implementing solutions that enhance operational efficiency. You will engage with stakeholders to understand their needs and provide timely support, contributing to the overall success of the organization.

Roles & Responsibilities:

• Expected to perform independently and become an SME.
• Required active participation/contribution in team discussions.
• Contribute in providing solutions to work related problems.
• Analyze system performance and identify areas for improvement.
• Document troubleshooting processes and solutions for future reference.
  
  
  

• Must To Have Skills: Proficiency in Microsoft Azure PaaS.
• Good To Have Skills: Experience with cloud computing platforms.
• Strong understanding of application support and maintenance.
• Familiarity with incident management and problem resolution processes.
• Experience in scripting and automation to streamline support tasks.
  
  
  

• The candidate should have minimum 3 years of experience in Microsoft Azure PaaS.
• This position is based at our Bengaluru office.
• A 15 years full time education is required.