AJO Lead

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Your Role

We are looking for an experienced Adobe Journey Optimizer (AJO) Lead with 6–10 years of total experience, to design and deliver scalable, data-driven customer engagement solutions. You will work closely with marketing, business, and technical stakeholders to build real-time personalized journeys and optimize customer experiences using Adobe Experience Platform (AEP) and AJO.

Your Profile

• Design AJO architecture and implement solutions aligned with Adobe best practices.
• Build and manage AEP/AJO data models, schemas (XDM), data flows, and ingestion jobs.
• Hands-on experience with Segmentation, Journey Canvas, Campaigns, and Decision Management.
• Strong understanding of Identity Graph, Real-Time Customer Profile, and Segmentation Service.
• Experience with SQL, REST APIs, and AJO/AEP integrations.
• Configure data collection and mapping into XDM.
• Implement batch and event-based segmentation and optimize journeys/campaigns.
• Work on Offer Decisioning (UI & APIs), reporting, audit, and monitoring.
• Troubleshoot and maintain AJO environment health.
• Strong client communication, stakeholder management, and problem-solving skills.
  
  

What You'll Love About Working Here

• You can shape your career with us. We offer a range of career paths and internal opportunities within Capgemini group.
• You will also get personalized career guidance from our leaders.You will get comprehensive wellness benefits including health checks, telemedicine, insurance with top-ups, elder care, partner coverage or new parent support via flexible work.
• At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.
  
  

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com

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