Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us.
Job Summary
Responsible for achieving sales goals, from key customer accounts. Develops and executes Key Account Management plan. Identifies customer needs and develop solutions. Resolves customer issues. Maintains a pipeline of short and long-term growth opportunities. Collaborates and coordinates with appropriate stakeholders.
Your Role
Understand customer processes like Vaccine, mAb manufacturing
Understand customer pain points and work towards providing solution from Company’s offerings
Develop and execute Key Account Long term and short-term strategies
Responsible for achieving assigned sales goals
Develops Key Account management plans and coordinates activities with Support Group
Analyses accounts and various departments and identifies opportunities to accelerate revenue growth
Maintains an in-depth understanding of the account seeded base including customer projects
Engage with customers to build and maintain relationships
Assesses customer needs and identifies opportunities to growth Company’s presence in the account
Communicates value propositions and educates customers on new products and innovative technology
Develop quotes and negotiate with the customer
Manages the end-to-end sales process for assigned products ensuring buy-in across all relevant customer stakeholders
Resolves customer issues
Maintains an in depth understanding of the competitive landscape within Key Accounts
Maintains technical knowledge in assigned product group or area of science
Build business acumen and selling skills including problem solving, negotiation and relationship management
Inputs customer information and opportunities into the CRM system
Develops and maintains a short and long-term opportunity growth pipeline
Generates leads from existing and new accounts for assigned products and those outside the assigned portfolio.
Manages Key customer account wholly & sole responsibility in delivering world class customer satisfaction.
Who You Are
B. Pharm / M. Pharm / B.Tech / M.Tech / MSc Microbiology / MSc Biotechnology / BE Chemical. MBA is an added advantage
8–12 years in the Life Sciences industry
Minimum 2–3 years in Key Account Management (KAM) in a sales role
Experience with biosimilar customers preferred
Prior sales roles in Life Sciences with exposure to biosimilars
What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging those impacts millions and empowers everyone to work their magic and champion human progress!
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