The Risk & Compliance Analyst is an indirect customer-facing position, where the resource has ownership and is responsible for reviewing new and existing contracts form a risk, security, compliance perspective as they come in for review for sign-off before BlackBox enters a legal agreement with any other entity. The analysis required is for evaluating contents of the contract for IT Compliance to any global or local regulations and service expectations, Risks, business service expectations, security expectations and compliance keeping blackbox interests and capabilities in mind for delivery and adhering to defined business and IT service level expectations. The role will also be responsible for ensuring data privacy compliance like GDPR,CCPA, DPDP etc, maintaining organization policies, coordinating external customer/vendor IT Audits, ensuring adherence to IT controls, and coordinating external customer/vendor audit & control remediation activities – internally and externally. This position will take an advisory role in making sure data privacy and governance procedures contain the right level of controls and responsibilities to support risk and compliance oversight across the organization. A good understanding and experience / exposure to global industry standards, regulatory compliance requirements, data privacy laws, security standards etc. is required. Good written and spoken English essential for this position
Primary Roles & Responsibilities
Experience Required – Minimum 5 Years as IT-GRC Analyst
Understand Blackbox Internal Business services and review proposed customer contracts for compliance, risks privacy, data privacy, GDPR, CCPA , DPDP etc, including other security and regulatory control areas.
Ensure Blackbox compliance to data privacy laws like GDPR, CCPA , DPDP etc. including other security and regulatory control areas and establish process controls, documentation around its implementation, management and process upkeep.
Coordinate external & Internal audits of the Blackbox IT environment and collate evidence submitted by technical team
God understanding of security concepts, drivers of risk and mitigation control, BCP, DR, Risk Management 3 rd party vendor Audits and Management, policies and procedure writing and evaluations, IT – general and application controls
Develop and maintain both continuous and spot check, autonomous and manual audit processes
Educate users on IT controls processes and play an advisory role internally.
Perform end – to end contracts evaluation for risk, compliance, and security evaluations and expectations.
Report on compliance results & metrics to executive teams
Provide continual improvement objectives to better align to external requests
Build a strong knowledge and understanding of systems and processes
Assist in development of data governance processes and RACI
Review and update internal corporate Policies based on Industry best practices and Regulatory requirements
Understand and document Data workflows and lifecycles
Establish Processes to improve the life cycle Management of Contracts
Possess experience or good knowledge on IT controls mapping as per global standards.
Knowledge, Skills, Abilities
Strong familiarity with risk, compliance, and audit frameworks and the various ways they are applied in IT environments
Understanding of Global data privacy and security regulations – like GDPR, CCPA etc. both at global and US state levels for data privacy laws and requirements.
Conduct BCP / DRP table top externs , IT Access Audits and reviews , PCIDSS , HIPAA , internal reviews etc.
Ability to scope, assess, and revise contracts and suggest edits based on business drivers and compliance needs.
Ability to find root causes of control failures and mitigate risks accordingly
Ability to create and maintain policies, procedures and guidelines for the Company and maintain its lifecycle in SharePoint
Ability to educate the company employees and respond to policy related queries.
Ability to implement controls in a diverse technical and geographically distributed environment to mitigate risk
Ability to convince a highly varied audience to follow prescribed controls
Comfort with presenting progress reports and results to senior leadership
Understanding of process design and compliance terminology
Ability to write and speak clearly, consistently, and concisely
Ability to Multitask responses to multiple Contracts and meet given deadlines
Ability to be self-driven, Motivated with end-to-end ownership on contracts management
Excellent Audit Life Cycle Management skills, Expert use of Excel sheet, Word document management, PPT, ability to track documents versions, evidence etc.
Excellent written and verbal communication skills and English language command.
Education/Experience Requirements
BA business or information technology or equivalent experience.
Minimum 5 years or more of prior experience in IT-GRC domain like IT risk, auditing, Contracts evaluation, Data privacy, compliance evaluation etc. strongly preferred.
Knowledge of working with US & Global regulations and compliance requirements like HIPAA, PCIDSS, GDPR and US state level laws like CCPA etc.
Frameworks / Industry Standard & Regulations
Data Privacy Laws like GDPR, CCPA, DPDP
ISO 27001 , ISO20K, PCIDSS, SOC2, HIPAA
Security and Assurance standards like NIST 800-53 controls, NIST CSF, CIS controls, ISO 27001 , ISO 20000 standards
Supervisory Responsibility
This position may take on a leadership role of other employees & Teams in other teams to engage in responding to certain compliance and IT audits requirements
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