Store Assistant (225-916)

The Store Assistant plays a crucial role in the day-to-day operations of a retail establishment. This position requires a versatile and dynamic individual, capable of providing excellent customer service while maintaining the neatness and orderliness of the store. As a Store Assistant, you will assist customers, stock shelves, handle transactions, and support the store manager in meeting sales targets. You must possess the ability to handle various tasks simultaneously, from replenishing stock to providing product information to customers. Your enthusiasm for retail and a genuine desire to help customers create a welcoming shopping environment are essential. Join our team and help create an enjoyable shopping experience for our customers.

Responsibilities

• Assist customers in locating products and providing detailed product information.
• Operate cash registers and handle customer transactions accurately and efficiently.
• Keep the store environment clean, neat, and well-organized at all times.
• Stock shelves with new inventory and ensure displays are attractive and compelling.
• Support inventory management by conducting stock checks and updating records.
• Work collaboratively with team members to meet store sales goals and targets.
• Provide excellent customer service, addressing customer questions and concerns promptly.
• Assist in setting up promotional displays and merchandise diagrams as required.
• Handle customer complaints professionally and escalate issues when necessary.
• Participate in training sessions and meetings to improve product knowledge and sales skills.
• Monitor security in the store to prevent theft and ensure customer safety.
• Perform other duties as assigned by the store manager or supervisor.

Requirements

• Proven experience in a retail environment or customer service role is preferred.
• Strong communication and interpersonal skills to engage effectively with customers.
• Basic numeracy skills for operating cash registers and handling transactions.
• Excellent organizational skills to maintain the store's tidiness and stock levels.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical stamina to stand and walk for extended periods and handle heavy stock.
• A positive attitude and willingness to learn and contribute to team efforts.