Retail Sales Executive 31O25

The Retail Sales Executive position is a dynamic and customer-focused role essential for driving sales growth and enhancing the shopping experience in a retail environment. The role requires an individual who is passionate about sales and has a strong understanding of customer service principles. The Retail Sales Executive will engage with customers directly, ensuring their needs are met with efficiency and enthusiasm while also contributing to the store’s strategic sales goals. This role demands excellent communication skills, a proactive approach to problem-solving, and the ability to work in a fast-paced, high-pressure environment. If you enjoy interacting with people and have a knack for meeting sales targets, this is an excellent opportunity for you to advance your career in retail.

Responsibilities

• Achieve individual sales targets to contribute to overall store revenue goals.
• Provide exceptional customer service and ensure customer satisfaction during every interaction.
• Develop and maintain deep knowledge of all product offerings and details.
• Conduct product demonstrations and suggest add-ons to enhance sales.
• Keep up with current promotions and pricing changes to inform customers accurately.
• Assist in merchandising and maintaining optimal store presentation standards.
• Maintain comprehensive product knowledge to field customer inquiries effectively.
• Handle customer complaints graciously and resolve issues promptly and effectively.
• Ensure accurate cash handling, and follow opening and closing procedures diligently.
• Develop strong relationships with customers to encourage repeat business.
• Support the store management in any inventory control processes as needed.
• Collaborate with team members to improve customer care and increase sales.

Requirements

• A high school diploma or equivalent is required for this position.
• Prior experience in a retail sales or customer service role is preferred.
• Strong verbal communication skills in dealing with customers and team members.
• Ability to multitask and manage time effectively under pressure.
• Excellent problem-solving skills and attention to detail are crucial.
• Flexibility to work various shifts, including weekends and holidays.
• Proficiency in basic computer operations and familiarity with POS systems.