Retail Sales Executive 19D25

The Retail Sales Executive plays a crucial role in driving the sales strategy and achieving revenue targets for retail stores or outlets. This position involves direct interaction with customers, understanding their needs, and recommending suitable products or services that meet their requirements. Retail Sales Executives are responsible for providing excellent customer service, ensuring product displays are attractive and current, and sometimes managing inventory. They are expected to stay informed about market trends, sales projections, and promotional strategies, working closely with store managers and other departments to enhance the overall shopping experience. This position is ideal for candidates who are enthusiastic, personable, and motivated by exceeding sales goals.

Responsibilities

• Assist customers in selecting products by understanding their needs and requirements.
• Exceed monthly sales targets by implementing effective selling techniques and strategies.
• Maintain a clean, organized, and visually appealing store layout and arrangement.
• Build and maintain strong customer relationships to encourage repeat business.
• Monitor inventory levels and coordinate with the supply chain team to replenish stocks.
• Participate in promotional activities, such as in-store events and product launches.
• Track and analyze sales data to identify areas for improvement and expansion.
• Train and mentor junior sales team members to enhance their performance and skills.
• Provide detailed reports and feedback to management regarding sales achievements.
• Resolve customer complaints timely and effectively to maintain satisfaction and loyalty.
• Stay updated on industry trends and new product features and releases.
• Collaborate with marketing teams to enhance promotional efforts and reach sales goals.

Requirements

• Proven experience in retail sales or a customer service role.
• Strong verbal and written communication skills are essential.
• A keen eye for detail and a commitment to providing quality service.
• Possess a positive attitude and the ability to work under pressure.
• Capable of multitasking in a busy retail environment effectively.
• Demonstrated ability to achieve and exceed sales targets regularly.
• Strong problem-solving skills with the ability to think on your feet.
• Be proficient in using point of sale (POS) and inventory management systems.
• Flexibility to work on weekends and holidays as needed by store hours.
• A high school diploma or an equivalent academic qualification is required.