Jewellery Sales Executive 17N25

The Jewellery Sales Executive is a dynamic and customer-focused professional responsible for driving sales and fostering strong customer relationships in the luxury jewelry sector. This role requires a blend of sales acumen, product knowledge, and exceptional customer service skills to engage with customers and drive brand loyalty. The ideal candidate will have a passion for luxury jewelry, a keen understanding of market trends, and the ability to offer personalized solutions to meet customer needs. Working in a fast-paced retail environment, the Jewellery Sales Executive must be able to manage multiple tasks efficiently while maintaining a high level of professionalism and integrity at all times. This position offers an exciting opportunity for individuals seeking to advance their career in luxury retail.

Responsibilities

• Engage with customers to identify their needs and recommend suitable jewelry pieces.
• Maintain a deep knowledge of the luxury jewelry market and industry trends.
• Achieve or exceed monthly and quarterly sales targets and goals consistently.
• Create and maintain excellent relationships with clients to encourage repeat business.
• Provide detailed information about product specifications, pricing, and after-sales services.
• Ensure high levels of customer satisfaction through personalized sales efforts.
• Handle customer complaints and provide solutions in a timely and professional manner.
• Maintain the cleanliness and presentation of display cases at all times.
• Assist in inventory management and ensure product availability on the sales floor.
• Organize and participate in promotional events and product exhibitions.
• Coordinate with the marketing team to develop effective sales and promotional strategies.
• Ensure compliance with company policies, procedures, and ethical standards consistently.

Requirements

• Proven experience in luxury retail sales, preferably in the jewelry industry.
• Excellent communication and interpersonal skills for customer engagement.
• Strong negotiation skills and ability to close deals effectively and efficiently.
• Ability to work flexible hours, including weekends and holidays as needed.
• Knowledge of diverse jewelry materials and proficiency in presenting product information.
• High levels of motivation and the ability to achieve and exceed sales targets.
• Strong organizational skills with the ability to handle multiple tasks simultaneously.