Housekeeping Supervisor 30D25

The Housekeeping Supervisor plays a crucial role in maintaining the cleanliness, orderliness, and hygiene of a facility, ensuring that all housekeeping operations run smoothly and efficiently. This position requires a dynamic individual capable of managing a team of housekeeping staff, setting expectations, training employees, and ensuring that all tasks meet the cleanliness standards set by the organization. The ideal candidate will possess excellent interpersonal skills, a keen eye for detail, and a commitment to maintaining a clean and safe environment for guests and staff. With a focus on delivering high-quality service, the Housekeeping Supervisor oversees daily housekeeping duties, conducts regular inspections, and addresses any issues or discrepancies promptly. This position offers an opportunity to contribute positively to guest experiences and facilitate a welcoming and clean environment.

Responsibilities

• Supervise and coordinate the daily activities of the housekeeping staff.
• Conduct routine inspections of all public areas and guest rooms for cleanliness.
• Develop and implement efficient cleaning schedules and procedures.
• Train new housekeeping staff members on proper techniques and protocols.
• Address and resolve guest complaints regarding housekeeping services timely.
• Ensure adequate inventory of cleaning supplies and equipment is maintained.
• Monitor housekeeping expenses to stay within the budget and control costs.
• Collaborate with other departments to ensure smooth operations and service delivery.
• Keep accurate records of housekeeping activities, inspections, and team performance.
• Implement health and safety standards to mitigate risks for staff and guests.
• Create a supportive and motivating environment for the housekeeping team.
• Lead weekly meetings with staff to communicate updates and gather feedback.

Requirements

• High school diploma or equivalent; further education is a plus.
• Proven experience in a housekeeping supervisory role or similar position.
• Strong organizational skills and attention to detail are essential.
• Excellent communication skills both verbally and in writing.
• Ability to handle complaints and resolve situations diplomatically.
• Familiarity with cleaning techniques and hazardous waste management.
• Proficiency in using housekeeping management software and MS Office Suite.
• Flexibility to work various shifts, including weekends and holidays.
• Strong leadership skills and the ability to motivate a diverse team.