Front Desk Receptionist (225-1011)

The Front Desk Receptionist is the first point of contact for clients, visitors, and employees entering the organization. This role is vital for maintaining a welcoming atmosphere and efficient flow of operations at the front desk. The ideal candidate will possess a combination of interpersonal skills, organizational prowess, and attention to detail to ensure that all inquiries and interactions are professionally handled. Your role will include managing a wide range of administrative and clerical tasks, all while delivering exceptional customer service. If you are friendly, responsible, and capable of multitasking effectively, we encourage you to join our team and contribute to our company's positive image and operational efficiency.

Responsibilities

• Greet and welcome guests with warmth and professionalism as they arrive.
• Ensure a tidy and presentable reception area, continuously maintaining order.
• Answer and direct phone calls to appropriate departments or personnel efficiently.
• Assist in various administrative tasks like data entry, filing, and scheduling.
• Maintain office security by controlling access via the reception desk.
• Provide basic and accurate information in-person and via phone/email.
• Manage visitor logs, issue visitor passes, and oversee check-in/out processes.
• Receive, sort, and distribute daily mail and deliveries promptly.
• Coordinate with housekeeping staff to keep office areas clean and orderly.
• Support colleagues and management through various tasks as needed or assigned.
• Monitor office supplies and place orders when inventory is low.
• Resolve customer queries or direct them to the concerned department swiftly.

Requirements

• High school diploma or equivalent; additional certifications a plus.
• Proven work experience as a receptionist or in a similar role.
• Proficiency with office equipment and basic computer skills, including MS Office.
• Professional attitude and appearance with good organizational skills.
• Strong written and verbal communication abilities.
• Ability to be resourceful and proactive when issues arise unexpectedly.
• Excellent time management skills and the ability to multitask efficiently.