Front Desk Receptionist 16D25

As the Front Desk Receptionist at our esteemed organization, you will be the first point of contact for our clients and visitors, serving as the ambassador of first impressions. Your professionalism, courteous nature, and effective communication skills will set the tone for every interaction to ensure that visitors feel welcomed and valued. This role demands a dynamic individual who thrives in a busy environment, managing multiple tasks with grace and a seamless attention to detail. You will be responsible for ensuring the smooth operation of our front desk activities and providing administrative support across the organization. If you are someone who enjoys being organized, efficient, and a crucial part of a team, this position offers an exciting opportunity to be the face of our company.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Ensure visitors are signed in and directed to the appropriate person or department.
• Answer, screen, and forward incoming phone calls maintaining professional etiquette.
• Handle daily mail distribution, including sorting, receiving, and sending packages.
• Maintain security by following procedures and controlling access via the reception desk.
• Assist with scheduling appointments ensuring efficient use of company resources.
• Keep the front desk tidy, stocked with necessary supplies, and functional.
• Perform basic bookkeeping and clerical duties as required by management.
• Provide assistance to clients seeking information or help with company services.
• Coordinate with different departments for administrative support and information flow.
• Prepare correspondence and documents as instructed by the administrative team.
• Handle inquiries and transfer inquiries to the appropriate channels without delay.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficiency in Microsoft Office Suite with focus on Word and Excel.
• Strong communication and people skills to manage diverse interactions.
• Ability to be resourceful and proactive in troubleshooting issues promptly.
• Excellent organizational skills and attention to detail required for multitasking.
• Customer service attitude with a professional appearance always maintained.
• High school diploma; additional certification in office management is a plus.