F&B Associate 02D25

The Food and Beverage (F&B) Associate is a pivotal role within the hospitality industry, responsible for ensuring exceptional customer experiences by delivering top-notch food and beverage services. As an F&B Associate, you will play a crucial role in welcoming guests, taking orders, serving delicious meals and drinks, and ensuring that the overall dining experience exceeds expectations. Your interpersonal skills, attention to detail, and ability to work efficiently in a fast-paced environment will contribute to the establishment's reputation for excellence. Your dedication to service will help forge lasting relationships with customers, enhancing their satisfaction and loyalty.

Responsibilities

• Greet guests warmly and assist them with menu selections and recommendations.
• Take accurate food and beverage orders promptly and convey them to the kitchen.
• Serve food and beverages professionally, ensuring timely delivery at the correct temperature.
• Maintain cleanliness and readiness of tables, utensils, and glassware for service.
• Handle guest inquiries and resolve complaints promptly and politely to enhance satisfaction.
• Collaborate with kitchen staff and bartenders for smooth and efficient service operation.
• Process bills and handle payments using POS systems securely and accurately.
• Uphold health, safety, and sanitation standards to ensure a safe dining environment.
• Assist in daily inventory checks and restocking of food and beverage supplies.
• Engage with guests to build rapport and gather feedback for service improvement.
• Advise on pairings of food and beverages to enhance customer dining experience.
• Participate in team meetings and training sessions for performance enhancement.

Requirements

• High school diploma or equivalent; hospitality training is highly advantageous.
• Previous experience in food and beverage service or related role is preferred.
• Excellent communication skills with the ability to interact with diverse clientele.
• Strong multitasking abilities to handle service obligations efficiently and swiftly.
• Knowledge of food safety, hygiene standards, and dining etiquette in hospitality.
• Ability to stand and walk for long periods during shifts, maintaining energy.
• Flexibility to work varied hours, including evenings, weekends, and holidays.