E-Commerce Executive 30M26

As an E-Commerce Executive, you will be the maestro orchestrating the retail e-commerce operations within our dynamic organization. Your primary aim is to oversee the online sales and develop online marketing strategies to boost digital visibility and profitability. You will work closely with digital marketers, web developers, and product managers to ensure seamless functioning and top-notch customer experience on our platforms. A strategic and innovative thinker, you should have the ability to understand complex data analytics and to nurture collaborations that drive the brand's digital success. The role demands a keen understanding of online business models, digital technology, along with excellent problem-solving and managerial skills to effectively run e-commerce operations while adapting to the constantly evolving digital landscape.

Responsibilities

• Develop and implement strategies to boost online presence and sales effectively.
• Collaborate with marketing teams to create and execute engaging digital campaigns.
• Monitor, analyze, and report on sales performance and customer behavior data.
• Manage the e-commerce website, ensuring usability, sales funnel optimization, and design.
• Oversee product listings and ensure correct pricing, images, and descriptions.
• Coordinate with logistics teams to streamline online order fulfilment processes.
• Analyze competitors and market trends to maintain competitive pricing and offers.
• Implement SEO best practices to enhance website visibility and ranking.
• Negotiate contracts with third-party suppliers and service providers for discounts.
• Manage customer feedback and concerns, ensuring quick and effective resolution.
• Stay updated with the latest e-commerce industry trends and technological advances.
• Provide regular updates to senior management on e-commerce KPIs and objectives.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or related field.
• Proven experience in managing e-commerce platforms and online retail operations.
• Strong knowledge of online marketing methodologies and digital analytics tools.
• Ability to analyze data and convert insights into actionable business strategies.
• Excellent communication and collaboration skills to work with cross-functional teams.
• Ability to manage multiple projects simultaneously while meeting tight deadlines.
• Familiarity with CRM platforms and customer relationship management techniques.