E-Commerce Executive 06J26

Join our dynamic team as an E-Commerce Executive, where you will be a key player in driving our online sales strategies and ensuring a seamless digital shopping experience for our customers. As an E-Commerce Executive, you will have the opportunity to manage and enhance our online platforms, work on engaging campaigns, and collaborate with marketing and supply chain teams to optimize product visibility and customer satisfaction. Your role will involve analyzing sales data, identifying growth opportunities, and implementing improvements that align with our company's goals. If you are passionate about e-commerce and eager to make a significant impact, we invite you to apply for this challenging and rewarding position.

Responsibilities

• Develop and implement effective online sales strategies to meet revenue goals.
• Manage and optimize the e-commerce website for user-friendly navigation and increased conversions.
• Coordinate with marketing teams to develop online promotional campaigns and SEO strategies.
• Monitor and analyze web analytics and sales data to improve site performance.
• Conduct regular audits of product listings to ensure accurate and appealing presentation.
• Oversee online inventory management and coordinate with logistics for timely order fulfillment.
• Handle customer inquiries and feedback to maintain high satisfaction and resolve issues promptly.
• Collaborate with the IT department to troubleshoot and resolve website functionality problems.
• Stay updated with e-commerce trends and technologies to enhance the customer experience.
• Prepare detailed reports on sales performance and web analytics for senior management review.
• Engage in research to identify new opportunities for growth and market expansion.
• Ensure compliance with legal standards and company policies in all e-commerce activities.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or related field required.
• Proven experience in managing e-commerce platforms and online sales strategies.
• Strong analytical skills with the ability to interpret data and make data-driven decisions.
• Excellent communication and organizational skills for effective team collaboration.
• Proficiency in e-commerce software, analytics tools, and online marketing platforms.
• Ability to multitask and manage multiple projects in a fast-paced environment.
• Knowledge of SEO, PPC strategies, and digital marketing best practices is essential.
• Experienced in customer service and resolving customer-related issues effectively.