Quality Assurance Specialist أخصائي ضمان الجودة

Education

Master’s degree in Higher Education Management, Education, Quality Assurance, Business, Data Analytics, or related field

Proficiency in Arabic and English (spoken and written).

Experience

Minimum 3–4 years of experience in assessment or quality assurance.

Experience in a university or higher education setting is preferred.

Proven experience working with QS international ranking systems for not less than two years

Familiarity with accreditation standards and institutional effectiveness processes

Quality Assurance Support

Assist in implementing quality assurance policies and procedures

Support the development and maintenance of quality documentation and record.

Participate in internal reviews and audits to monitor compliance.

Coordinate the collection of evidence required for accreditation and reporting

Assessment Support

Assist in coordinating assessment activities under supervision

Help collect, compile, and analyse assessment data from academic programs

Contribute to preparing assessment summaries and reports for departments.

Ensure timelines for assessment submissions are met.

Data Collection & Analysis

Collect, organize, and maintain quality assurance and assessment data

Support data analysis for performance indicators and outcomes.

Prepare data summaries and visual presentations for reports.

Ensure accuracy and confidentiality of data handled.

Policy & Compliance

Participate in workshops, training sessions, and meetings related to quality and assessment.

Support policy updates and documentation as required.

Maintain organized and up-to-date files for internal and external reviews

Assist in preparing materials for accreditation bodies.

QS Ranking And Institutional Performance

Lead the planning and implementation of QS ranking strategies

Collect, analyze, and report institutional data relevant to ranking indicators

Coordinate with colleges and departments to enhance research visibility and academic reputation

Liaise with QS representatives and maintain accurate institutional profiles.

Monitor global ranking trends and provide data-driven insights for continuous improvement

Support the alignment of institutional goals with international ranking benchmarks

Training & Engagement

Participate in workshops, training sessions, and meetings related to quality and assessment.

Support communication of quality-related information to faculty and staff.

Provide assistance during training sessions or quality improvement activities.

Promote awareness of continuous improvement practices.

Other Duties

Undertake additional responsibilities and special projects as assigned by management.

Soft Skills

Communication: Strong analytical, reporting, and communication skills

Collaboration: Works cooperatively with colleagues across departments.

Problem-Solving: Supports in finding solutions for assessment and quality challenges

Adaptability: Adjusts to evolving procedures and institutional needs.

Attention to Detail: Ensures accuracy and completeness in documentation

Technical Skills

Documentation Management : Maintains organized quality and assessment records.

Data Analysis: Collects and analyses assessment and quality data.

Report Preparation: Assists in preparing quality assurance reports.

Policy Implementation: Applies established quality assurance procedures.

Audit Support: Supports readiness for internal and external quality reviews

Behavioural Competencies

Integrity & Ethics: Maintains ethical standards and protects sensitive quality information

Accountability: Takes responsibility for assigned quality and assessment tasks.

Communication & Influence: Shares information clearly and collaborates effectively

Collaboration: Works effectively with staff to implement quality assurance measures

Adaptability & Resilience: Work on meeting deadlines and challenges during assessments and audits

Technical Competencies

Quality Monitoring & Documentation: Tracks and documents compliance with quality standards.

Assessment Data Management: Supports the collection and organization of learning outcome data

Accreditation Support: Assists in compiling and verifying evidence for accreditation.

Policy & Compliance Tracking: Monitors adherence to institutional policies.

Continuous Improvement: Identifies opportunities for improving processes and documentation.