Telesales Executive 08N25

As a Telesales Executive, you will be at the forefront of driving sales growth and establishing strong relationships with potential clients. Your role involves making outbound calls to prospective customers to introduce our products or services, answer inquiries, and ultimately close sales. Success in this position requires exceptional communication skills, a persuasive attitude, and a strong sense of customer service. You will be pivotal in increasing revenue through direct sales efforts and play a significant role in growing our customer base. This position is perfect for a motivated individual who thrives in a dynamic and target-driven work environment. Join our team and help drive our business forward through effective telemarketing strategies.

Responsibilities

• Make outbound calls to prospective customers to introduce our offerings.
• Identify customer needs and provide solutions through our products or services.
• Develop and maintain a detailed knowledge of the products and services offered.
• Achieve individual sales targets as set by the sales manager.
• Ensure all customer interactions are accurately documented in the CRM system.
• Build rapport with potential customers and ensure a high standard of customer service.
• Handle customer inquiries and address concerns to encourage sales conversion.
• Follow up on leads generated from marketing campaigns or referrals.
• Participate in regular sales training to enhance product knowledge and selling skills.
• Collaborate with the sales team to develop effective sales strategies.
• Provide feedback to management on customer responses and market trends.
• Maintain a positive and professional attitude, even under pressure.

Requirements

• Proven experience in telesales or a similar sales/customer service role.
• Exceptional communication and interpersonal skills, with a persuasive approach.
• Ability to meet and exceed sales targets in a competitive environment.
• Strong organizational skills and attention to detail in documenting sales interactions.
• Proficiency in using CRM software and other relevant sales tools.
• High school diploma or equivalent; further education in sales or marketing is a plus.
• Ability to manage time effectively and work independently or as part of a team.