Technical Support Specialist

We are looking for a Technical Support & Commissioning Engineer to join our regional team based in the UAE. The role focuses on commissioning Access Control Systems (ACS) projects, providing 2nd-level technical support to partners and customers, and delivering operator and technical trainings.

Key Responsibilities

• Commission ACS projects across the MEA Region.
• Provide technical support and troubleshooting in line with SLAs and warranty coverages.
• Develop and conduct technical training course for partners and customers.
• Support R&D pilots, product release testing, and share knowledge internally.
• Prepare and submit regular checkpoint reports.
  
  

• Diploma in Electronics (Bachelor’s in Electrical/Electronics/IT preferred).
• 3+ years’ experience in technical service, commissioning, or troubleshooting in Extra Low Voltage (ELV) solutions.
• Knowledge of IT systems, networking, and databases (Microsoft SQL/Oracle).
• Strong communication, analytical, and problem-solving skills.
• Training delivery experience is an advantage.