Shop Assistant -Lights 28N25

As a Shop Assistant at Lights 28N25, you will be an integral part of our customer service team, focusing on providing exceptional service to all our customers. Your role is not only to support the daily operations of the shop but also to ensure that all customers have a seamless shopping experience. This is an exciting opportunity to work in a fast-paced retail environment where your passion for customer service and teamwork will be highly valued. You will be expected to maintain a high level of product knowledge and assist customers in making informed purchasing decisions. If you are enthusiastic, reliable, and have a keen eye for detail, this position might be the perfect fit for you.

Responsibilities

• Greet and assist customers with their purchases, offering expert advice.
• Manage the replenishment of stock and organize product displays effectively.
• Operate the cash register, ensuring accurate transactions and handling cash securely.
• Maintain cleanliness and organization throughout the shop floor and storage areas.
• Communicate effectively with team members to ensure smooth daily operations.
• Handle customer inquiries and resolve complaints in a professional manner.
• Assist in the preparation and execution of sales promotions and special events.
• Ensure compliance with company policies and retail procedures consistently.
• Monitor inventory levels and report discrepancies to the management team.
• Support visual merchandising tasks to enhance store presentation and branding.
• Participate actively in team meetings and contribute to continuous process improvements.
• Provide product demonstrations to customers, highlighting key features and benefits.

Requirements

• Previous retail experience, ideally in a similar customer-focused role.
• Strong communication and interpersonal skills to interact with customers effectively.
• Ability to work flexible hours, including weekends and public holidays.
• Excellent problem-solving skills and a proactive approach to challenges.
• Capability to handle physical tasks such as lifting, stocking, and organizing merchandise.
• Basic math skills for handling transactions and managing sales receipts accurately.
• A friendly, approachable demeanor with a passion for delivering top-notch service.