Sales Coordinator 09N25

A Sales Coordinator plays a pivotal role within the sales department of an organization. Primarily, this position involves coordinating sales activities, managing sales documents, and fostering relationships between sales representatives and clients. The Sales Coordinator acts as a liaison between different departments to ensure that sales operations run smoothly and effectively. They also track sales trends and report results to the senior sales team, offering insights and suggesting improvements to increase productivity. Excellent organizational skills and attention to detail are key in this role, as the Sales Coordinator must ensure timely processing of sales orders and accurate maintenance of records, all while maintaining a high level of customer service. Their proactive approach and strategic thinking contribute significantly to achieving the company's sales targets.

Responsibilities

• Coordinate sales team by managing schedules, filing important documents, and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material for smooth operations.
• Respond to complaints from customers and give after-sales support when requested.
• Store and sort financial and non-financial data in electronic form and present it when needed.
• Handle the processing of all orders with accuracy and timeliness to maintain customer satisfaction.
• Assist in the preparation and organization of promotional material or events.
• Monitor and track sales targets and report deviations to management for corrective actions.
• Collaborate with other departments to ensure sales objectives are reached and exceeded.
• Prepare and submit sales reports regularly to update management on business progress.
• Create regular forecasts and provide solutions for discrepancies to improve performance metrics.
• Develop and maintain effective working relationships with sales staff and other departments.
• Support the sales team in administrative tasks enabling them to meet their high-level goals.

Requirements

• Bachelor’s degree in Business Administration, Marketing or related field preferred.
• Proven experience in sales, sales support, or relevant coordinator roles.
• Familiarity with sales and customer service practices and methodologies.
• Strong organizational skills, with the ability to multi-task and manage time effectively.
• Excellent communication and interpersonal skills to effectively collaborate with teams.
• Proficiency in MS Office applications and familiarity with sales software solutions.
• Ability to work well under pressure, meeting tight deadlines while maintaining accuracy.