Retail Sales Executive (225-1017)

The Retail Sales Executive plays a pivotal role in driving the success of a retail business. This energetic and customer-focused position demands a dynamic individual who is passionate about sales and dedicated to providing exceptional service. A Retail Sales Executive is responsible for actively engaging customers, promoting products, and closing sales, all while ensuring a high level of satisfaction and loyalty to the brand. This role requires a combination of strong communication skills, an understanding of retail operations, and the ability to work within a fast-paced, competitive environment. The Retail Sales Executive will play a key role in achieving sales targets and enhancing the customer experience within the store.

Responsibilities

• Engage with customers to understand their needs and suggest suitable products.
• Meet or exceed monthly and quarterly sales performance goals proactively.
• Maintain a thorough knowledge of all product offerings and features.
• Provide excellent customer service to build positive customer relationships.
• Maintain an organized and visually appealing sales floor to attract customers.
• Assist in inventory management, including stock checks and replenishment.
• Handle customer complaints and returns with professionalism and courtesy.
• Stay informed about market trends and competitor products to gain sales insights.
• Coordinate with store management to enhance sales strategies and promotions.
• Utilize point-of-sale systems effectively for transactions and customer information.
• Participate in training sessions to improve sales techniques and product knowledge.
• Contribute to team objectives by supporting colleagues and sharing best practices.

Requirements

• Proven experience in retail sales or a similar customer service position.
• Excellent communication and interpersonal skills to engage effectively with customers.
• Ability to meet sales targets and work well under pressure consistently.
• Strong organizational skills with attention to detail in the retail environment.
• Proficiency in using point-of-sale systems and other retail technologies.
• A positive attitude and a passion for delivering outstanding customer service.
• Availability to work flexible hours, including weekends and holidays as needed.