Quality Control & Assurance Officer 18N25

The Quality Control & Assurance Officer is a pivotal role within the manufacturing and production environment, tasked with ensuring that all products meet the highest standards of quality and safety before reaching the customer. This role requires a meticulous, detail-oriented individual who is skilled in evaluating product specifications and implementing quality assurance protocols. A successful Quality Control & Assurance Officer must have a solid understanding of quality control processes, regulatory environments, and be capable of utilizing both traditional inspection methods and advanced testing techniques. This role involves both hands-on inspection and strategic oversight to guarantee compliance with industry standards and continuous improvement of production processes, ultimately enhancing customer satisfaction and minimizing operational costs.

Responsibilities

• Develop and implement quality assurance policies and procedures across all production stages.
• Inspect and test materials, equipment, processes, and products to ensure quality standards.
• Prepare detailed reports and keep records of product quality status and issues.
• Train staff and production team members on quality assurance procedures and standards.
• Coordinate with production teams to address and resolve quality issues promptly.
• Conduct routine audits to assess compliance with internal and external standards.
• Collaborate with suppliers to ensure materials meet required specifications.
• Monitor production processes and work with teams to implement improvements.
• Analyze quality control test results and offer recommendations for process improvements.
• Ensure corrective actions are executed to address observed quality deviations in products.
• Stay up-to-date with industry standards and regulations to maintain compliance.
• Manage customer complaints related to quality assurance, ensuring timely resolution.

Requirements

• Bachelor’s degree in Quality Assurance, Engineering, or related field.
• Minimum of 3 years experience in a quality control or assurance role.
• Strong knowledge of quality assurance methodologies, tools, and processes.
• Excellent analytical and problem-solving skills for effective quality management.
• Proficiency in statistical analysis and quality control software tools.
• Strong communication skills to effectively liaise with production and management teams.
• Certification in quality assurance (e.g., Six Sigma, ISO 9001) is preferred.