People Operations Partner

Who You Are

You’re a people-first HR leader who mixes strategic thinking with flawless execution. You’re detail-driven, data-curious, employee-obsessed, and thrive in a fast-paced creative environment. You can move from analysing turnover trends to coaching a manager on feedback to managing visa renewals — all in one day.

You Care Equally About

• People experience
• Operational excellence
• Data accuracy
• Compliance and speed
  
  

• Own the onboarding and offboarding lifecycle, ensuring consistency, compliance, and a great employee experience.
• Deliver onboarding dashboards (completion, time-to-productivity, data accuracy).
• Ensure all new hire documentation, background checks, contracts, equipment requests, and system access are completed on time.
• Lead offboarding (exit interviews, final settlement coordination, system access removal, asset return checklist).
  
  

• Manage HR data end-to-end: data integrity, reporting, dashboards, insights.
• Build monthly HR dashboards (headcount, turnover, attrition, cost per hire, payroll movement, absence, engagement metrics).
• Spot trends through data and make recommendations to leadership.
• Create forecasting models for people cost planning, capacity tracking, and recruitment planning.
• Own HRIS (data, automation, workflows, process improvements).
• Drive digital transformation — reduce manual admin, automate repeatable tasks.
• Ensure employee data accuracy across HRIS, payroll, ATS, and finance platforms.
  
  

• Own payroll preparation, accuracy, and reconciliation.
• Maintain salary changes, allowances, deductions, overtime, commission, and leave encashment.
• Work with Finance to ensure payroll is processed correctly and on time.
• Perform monthly post-payroll audits and ensure zero errors.
• Ensure that pension arrangements for all employees in the UAE and KSA comply with local labor laws.
  
  

• Manage end-to-end visa, work permit, and government compliance processes with the PRO.
• Partner with authorities and MOHRE to ensure full compliance with UAE labour law.
• Manage GPSSA directly with the PRO to ensure employees are registered in a timely manner.
• Track visa status, expiry, and renewals, maintaining dashboards for reporting.
• Ensure compliance across contracts, documentation, and employee files.
• Manage all KSA-related coordination with partners, including but not limited to Iqama processing, ERE requests, and other employee-related inquiries.
  
  

• Own performance cycles, calibration, 1-1 templates, and reminders.
• Support competency frameworks, succession planning, and L&D programme roll-outs.
  
  

• Act as the first point of contact for employee relations matters. Coach managers on handling difficult conversations, feedback, and conflict resolution.
• Investigate concerns objectively and document outcomes.
• Ensure fair, consistent application of policies and UAE labour law.
• Partner with leaders to build a culture of trust, accountability, transparency, and open communication.
  
  

• 5+ years in People Operations / HR Management with demonstrable data/analytics experience.
• Strong HRIS and reporting capability (Excel or Sheets super-user; dashboards a plus).
• Experience in UAE payroll and working with PRO/government platforms.
• Excellent stakeholder management; strong decision-making skills.