Patient Administrator 12N25

As a Patient Administrator, you will play a crucial role in ensuring the smooth and efficient operation of healthcare facilities. You will act as the first point of contact for patients, providing them with a welcoming and supportive environment. Your role will involve managing patient records, scheduling appointments, and coordinating communication between patients and healthcare providers. This dynamic position requires excellent organizational skills, a keen attention to detail, and a compassionate demeanor to effectively handle the day-to-day administrative tasks. If you have a passion for healthcare and a commitment to delivering exceptional service, this position offers a rewarding opportunity to make a real difference in patients’ lives.

Responsibilities

• Greet and assist patients and visitors upon their arrival at the facility.
• Manage and update patient records accurately and maintain confidentiality.
• Schedule and confirm patient appointments and follow-up visits efficiently.
• Coordinate patient communication with healthcare providers and other staff.
• Handle patient inquiries and resolve any administrative issues they may have.
• Assist in managing the flow of patients throughout the facility to minimize waiting times.
• Process insurance claims, verify coverage, and handle necessary documentation.
• Maintain a clean and organized reception area for optimal patient comfort.
• Assist in preparing and mailing patient statements and other correspondence.
• Support healthcare staff with administrative tasks to ensure operational efficiency.

Requirements

• High school diploma or equivalent is required for this role.
• Prior experience in a healthcare administrative position is highly preferred.
• Proficiency in using computer systems, including electronic medical records (EMR).
• Exceptional organizational and multitasking skills are essential for success.
• Strong communication skills, both written and verbal, are required.
• Friendly and patient-centered approach with the ability to stay calm under pressure.
• Knowledge of medical terminology and healthcare industry practices is advantageous.